Statutory Duty of Candour – Level 3 – Online Course – CPDUK Certified

Statutory Duty of Candour – Level 3 – Online Course – CPDUK Certified

Statutory Duty of Candour - Online Training Course - CPD Accredited - Mandatory Compliance UK -

Statutory Duty of Candour – Level 3 – Online Course – CPDUK Certified

£24.99

In stock

£24.99

Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.

  • Overview
  • Objectives
  • Assessment & Certification
  • Why Choose Us?
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Statutory Duty of Candour - Online Training Course - Level 3 -  CPDUK Accredited.

 

Statutory Duty of Candour - E-Learning Courses - Mandatory Compliance UK -

Welcome to our online Statutory Duty of Candour training course for healthcare and social care professionals.

The Care Quality Commission’s ‘Regulation 20: Duty of candour’ sets out the requirements for health and social care providers across the UK. This regulation intends to ensure that providers are open and transparent with people who use services and other ‘relevant persons’ (people acting lawfully on their behalf) in general about care and treatment.

The professional duty of candour refers to openness and honesty when things go wrong within the health and social care services. It is a professional responsibility, to be honest with patients when things go wrong. As a doctor, nurse or midwife, allied health professional or health and social care support worker, it is imperative to be open and honest with your patients/service users, colleagues and employers.

Entry requirements - no prerequisites required

Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification - Downloadable CPD certified certificate

Cost(s) of assessment and certification - Assessment and certification costs included in the course price

Course accreditation - CPD Certification Service (CPDUK)

Who is the course for?

This online Statutory Duty of Candour training course was developed for individual healthcare and social care professionals, including:

  • Doctors and medical practitioners,
  • Dentists,
  • Registered nurses,
  • Allied health professionals,
  • Health and social managers.

It is known that in most cases, care is provided by multidisciplinary teams. Every team member is not expected to take responsibility for reporting adverse incidents and speaking to patients/service users if things go wrong.

However, someone from the team has to take responsibility for each of these tasks and to give support as needed. It should always be made clear whose responsibility it is to do so within the organisation or wider multidisciplinary team.

What is covered in this course?

This online Statutory Duty of Candour training course includes the following:

  • Unit 1 – Introduction to the statutory duty of candour
  • Unit 2 – CQC Regulation 20: Duty of candour
  • Unit 3 – Duty to be honest when things go wrong
  • Unit 4 – Encouraging a learning culture by reporting errors
  • Unit 5 – Professional guidance for health and social care workers
  • Unit 6 – The organisational duty of candour
  • References and resources.
Statutory Duty of Candour - Online Training Course - Level 3 - CPDUK Accredited.

Statutory Duty of Candour - E-Learning Courses - Mandatory Compliance UK -

Course aims and objectives

The aims of this online Statutory Duty of Candour training course are to improve healthcare practitioners’ understanding of CQC Regulation 20 and how it affects their practice.

Learning outcomes

On completion of this online Statutory Duty of Candour training course, learners will be able to:

  • Define the duty of candour,
  • Know what the duty of candour means in practice,
  • Understand the professional guidance for health and social care workers,
  • Understand the need for openness and transparency,
  • Know your statutory duties and professional responsibilities,
  • Understand the legal obligations of service providers,
  • Understand the need to learn from errors,
  • Encourage a learning culture within the practice,
  • Understand the organisational duty of candour.

Why is this Statutory Duty of Candour course important?

The Government’s decision to make the duty of candour a legal requirement for organisations sent a clear message of expectation to health and social care providers. The introduction of the duty of candour was the first time it would be unlawful not to disclose an error that caused significant harm.

There have been a number of high profile cases where healthcare professionals and/or organisations have not been honest when harm has occurred as a consequence of error or omission of care. This can have devastating consequences for the patient or their relatives, and in many cases, families have had to fight NHS organisations and take their claims through the courts. This seriously compromises the confidence that the public places in our health and social care services and also has a detrimental effect on the patient/clinician relationship that should be built on trust.

The duty of candour came into effect in November 2014 when organisations that are registered with the Care Quality Commission (CQC) were legally obliged to be open and honest with patients when things went wrong. This was in response to the Francis Report that reviewed the breakdown of care at Mid Staffordshire NHS Foundation Trust. It should be recognised that several pressure groups, such as Action Against Medical Accidents (AvMA) had been campaigning for something similar for many years.

Statutory Duty of Candour - Online Training Course - CPD Accredited - Mandatory Compliance UK -Statutory Duty of Candour - Online Training Course - Level 3 - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
Online Health and Social Care Training Courses

After completing the end of course assessment with a passing rate of 80%, you will be able to download, save and/or print a quality assured CPD certificate.

You will be able to print or save your quality assured certificate in PDF format from your learner profile.

If you require a hard copy of your certificate, this will cost £8.00. The certificate will be dispatched to you within 48 hours of completing the course.

This certificate does not have an expiration date. However, based on industry best practice guidelines, the recommended renewal period for the training is three years. The recommended renewal date will be indicated on your certificate.

All our eLearning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK). These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).


Yes, there is an end of course assessment. After completing the learning materials, you will be redirected to the ‘End of Course Assessment’ section.

You will be asked to answer 20 questions. These questions are a combination of single and multiple choice questions, reordering answers, filling in the blanks and open answers.

To pass the end of course assessment, you must achieve a passing rate of 80% or more.

You can retake the end of course assessment as many times as required.

No. There will be no extra charges for reattempting the end of course assessment.

Yes, you can download a digital CPD certificate in PDF format after completing the end of course assessment. You can save or print your certificate from your learner profile.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Health and Social Care Training Courses

The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.

Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.


Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.

Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).


Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:

  • Continuing Professional Development (CPD)
  • Care Quality Commission (CQC)
  • Health and Safety Executive (HSE)
  • National Institute for Health and Clinical Excellence (NICE)
  • Qualifications and Credits Framework (QCF).

We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.

Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.

  • Online, self-paced training
  • 24-hour learner support
  • High-quality interactive courses
  • Intuitive learning management system
  • Complete modules within 1-2 hours
  • Meet organisational mandatory training needs
  • Meet training requirements for statutory training
  • Instant digital CPD certificates on completion
  • Meet current UK legislation and guidelines
  • Over 500 CPD courses covering multiple business sectors
  • Free blended learning environment (BLE) for all organisations.

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.


Online email and chat support are available to enrolled students while studying to help clarify any questions.

All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.

The CPD certificates, awarded upon successful completion, can be used to log your hours against.

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care Mandatory Training Courses

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please state their name(s) in the 'notes' section of the basket. You will be able to enrol the course to the learner from your profile.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a 'knowledge check' section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner's account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner's profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.


Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

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Average rating:  
 24 reviews
by Adina Cindea on Health & Social Care Training Providers - UK Accredited
Statutory Duty of Candour in Health and Social Care
What did you like most about the course?: The clarity
Would you recommend this course to your colleagues?: Yes

It was clear, concise and easy to follow.

by Paula O'Brien on Health & Social Care Training Providers - UK Accredited
Statutory Duty of Candour in Health and Social Care – Level 3 – End of Course Assessment
What did you like most about the course?: n/a
Would you recommend this course to your colleagues?: Yes

n/a

by Lotfi Maaoui on Health & Social Care Training Providers - UK Accredited
Statutory Duty of Candour in Health and Social Care – Level 3 – End of Course Assessment
What did you like most about the course?: great opportunity top learn about patient safety and concern
Would you recommend this course to your colleagues?: Yes

great subject

by Ian_Whitehouse on Health & Social Care Training Providers - UK Accredited
Statutory Duty of Candour in Health and Social Care – Level 3
What did you like most about the course?: Amount of detail
Would you recommend this course to your colleagues?: Yes

Very useful - will utilise

by Teresa_Mc Keogh on Health & Social Care Training Providers - UK Accredited
Duty of candour
What did you like most about the course?: All
Would you recommend this course to your colleagues?: Yes

Goid

by Solomon_Mukiibi on Health & Social Care Training Providers - UK Accredited
Statutory Duty of Condour in Health and Social Care - Level 3
What did you like most about the course?: All content and the explanations given
Would you recommend this course to your colleagues?: Yes

Very good course

by Johanna Kelsey on Health & Social Care Training Providers - UK Accredited
duty of candour
What did you like most about the course?: easy to follow slides - enough to keep the readers attention, but split so that the subject is not monotonous
Would you recommend this course to your colleagues?: Yes

.

by Calvin_Hanks on Health & Social Care Training Providers - UK Accredited
duty of candour
What did you like most about the course?: ease
Would you recommend this course to your colleagues?: Yes

useful

by George _Bramble on Health & Social Care Training Providers - UK Accredited
GB
What did you like most about the course?: easy to follow steps and to pick up again after breaks
Would you recommend this course to your colleagues?: Yes

Lots of information

by Niki Rowlands on Health & Social Care Training Providers - UK Accredited
Duty of Candour
What did you like most about the course?: a
Would you recommend this course to your colleagues?: Yes

a

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