Sales 101 Training – E-learning Course – CPDUK Certified
£39.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
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Sales 101 Training – Online Training Course - CPDUK Accredited.
Welcome to our online Sales 101 Training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Sales 101 Training
Teacher: Marisa Pensa
Learner: Chip Reaves
There is a right way and a wrong way to speak to a customer. In this online Sales 101 Training course, professional Sales Trainer Marisa Pensa walks you through the basics of getting sales appointments and teaches you to develop exceptional skills related to working with and talking to others.
Entry requirements - no prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This online Sales 101 Training course is suitable for consultants and sales professionals who will help them give key tips on getting and maintaining interest to save a conversation that may be slipping away.
What is covered in this course?
This Sales 101 Training e-learning course includes the following:
- Unit 1: Introduction to appointment making
- Unit 2: Speaking to decision-makers
- Unit 3: The importance of scripts
- Unit 4: The appointment making process
- Unit 5: The five categories of objection
- Unit 6: Repeat, reassure and resume
- Unit 7: Turnarounds for happy now, not interested and too busy
- Unit 8: Turnarounds for “just send info”
- Unit 9: Turnarounds for direct statements/questions.
Sales 101 Training - Online Training Course - CPDUK Accredited.
Course aims
The aim of this Sales 101 Training eLearning course is:
- Familiarise yourself with the basics of getting sales appointments
- Develop the already exceptional skills you need to become an effective salesperson.
Learning objectives
On completion of this Sales 101 Training e-learning course, the learner will be able to:
- Explain the essentials of appointment making
- Summarise the model of appointment making
- Discuss how to answer a direct question or direct statement.
Learning outcomes
Once you have completed this online Sales 101 Training course, the learner will be able to:
- Outline the essentials of appointment making
- Answer a direct question or direct statement
- Effectively communicate with clients
- Understand sales terms
- Research and consult with clients
- Create a sales presentation.
Why is this online Sales 101 Training course essential?
This online Sales 101 Training course will help develop your sales skills and techniques to create new sales opportunities, close deals, and build rapport with clients and customers.
Sales 101 Training - Online Training Course - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
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