Outlook 2016 Essentials – Online Training Course – CPD Certified

Microsoft Office Outlook 2016 Essentials - Online Training Course - CPD Accredited E-Learning Courses.

Welcome to our online Microsoft Office Outlook 2016 Essentials training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will design and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending an email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.

Entry requirements - no prerequisites required

Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification - Downloadable CPD certified certificate

Cost(s) of assessment and certification - Assessment and certification costs included in the course price

Course accreditation - CPD Certification Service (CPDUK)

Course access - Part-time (1-year access)

Who is the course for?

This Microsoft Office Outlook 2016 Essentials online training course is suitable for anyone who wants to improve their knowledge of Outlook 2016. These skills will enhance the learner’s knowledge and employability opportunities.

This Microsoft Office Outlook 2016 Essentials online training course can be purchased as an individual course or as part of our integrated Microsoft Office programs.

What is covered in this course?

This Microsoft Office Outlook 2016 Essentials online training course covers the following modules:

Module One: Manage the Outlook Environment for Productivity

• Customize Settings
  • Customize reply messages
  • Change text formats for all outgoing messages
  • Customize the Navigation Pane
  • Configure reviews
  • Manage multiple accounts
  • Add an account
• Print and Save Information
  • Print message, calendar, contact, or task information
  • Save message attachments
  • Preview attachments
  • Save messages in alternate formats
  • Export messages to a data file
• Perform Search Pperations in Outlook
  • Create new search folders
  • Search for items in messages, tasks, contacts, or calendars
  • Search by using advanced find; search by folder

Module Two: Manage Messages

• Configure Mail Settings
  • Set fonts for new messages and responses
  • Create, assign, and modify signatures
  • Create and manage rules
  • Create automatic replies
  • Create messages by using Quick Parts
  • Configure Junk Email and Clutter settings
• Create Messages
  • Create a message
  • Add or remove message attachments
  • Add cc and bcc to messages
  • Add tracking and voting options
  • Forward and reply to messages
  • Request a delivery or read receipt
  • Redirect replies
  • Flag outgoing messages for follow up, importance, and sensitivity
  • Recall a message
• Format a Message
  • Format text
  • Insert hyperlinks
  • Apply themes and styles
  • Insert messages
  • Add a signature to specific messages
• Organize and Manage Messages
  • Sort messages
  • Move messages between folders
  • Add new local folders
  • Apply categories
  • Clean up messages
  • Mark a message as read or unread
  • Flag received messages, ignore messages
  • Sort messages by conversation
  • Delete messages
  • Automate repetitive tasks by using Quick Steps
  • Configure basic Auto Archive settings
  • Delegate access

Module Three: Manage Schedules

• Create and Manage Calendars
  • Create and add calendars
  • Adjust viewing details for calendars
  • Modify calendar time zones
  • Delete calendars
  • Set calendar work times
  • Manage multiple calendars
  • Manage calendar groups
  • Display multiple calendars
  • Share calendars
• Create Appointments, Meetings, and Events
  • Create calendar items
  • Create recurring calendar items
  • Cancel calendar items
  • Create calendar items from messages
  • Set calendar item times
  • Set up meetings by using the scheduling assistant
  • Set free or busy status for calendar items
  • Schedule resources
  • Set up meeting location by using Room Finder
• Organize and Manage Appointments, Meetings, and Events
  • Set calendar item importance
  • Forward calendar items
  • Configure reminders
  • Add participants
  • Respond to invitations
  • Update individual or recurring calendar items
  • Share meeting notes
  • Categorize calendar items
• Create and Manage Notes and Tasks
  • Create and manage tasks
  • Create and organize notes

Module Four: Manage Contacts and Groups

• Create and Manage Contacts
  • Create a new contact
  • Delete contacts
  • Import contacts from external sources
  • Edit contact information
  • Attach an image to a contact
  • Add tags to contacts
  • Share contacts
  • Create and manage address books
• Create and Manage Contact Groups
  • Create new contact groups
  • Add contacts to existing contact groups
  • Add notes to a contact group
  • Update contacts within contact groups
  • Delete contact groups
  • Delete contact group members.

Microsoft Office Outlook 2016 Essentials - Online Training Course - CPD Accredited E-Learning Courses.

Course aims and objectives

This Microsoft Office Outlook 2016 Essentials online training course will help to improve their understanding and practical usage of the core MS Office applications.

Learning outcomes

On completion of this online training course, the learners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Learners will build and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.

Why is this course important?

• Virtually all workers have some familiarity with Microsoft Word. However, individuals who can carry out mail merges, modify macro scripts, format documents expertly, and execute other complex functions are most highly recruited.
• Facility with spreadsheet programs, especially Microsoft Excel, is referenced in many job announcements. Candidates who can create complex macros to organise spreadsheet information are in particularly high demand.
• A solid grasp of PowerPoint for workers who wish to conduct dynamic presentations or prepare materials for bosses and colleagues is essential. Job candidates who can show employers some attractive examples of presentation slides will often have a leg up in the hiring process.

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Complete 'End of Course Assessment'

After completing the end of course assessment with a passing rate of 80%, you will be able to download, save and/or print a quality assured CPD certificate.

Save or print your certificate from your device

You will be able to print or save your quality assured certificate in PDF format from your learner profile.

Posted certificate

If you require a hard copy of your certificate, this will cost £8.00. The certificate will be dispatched to you within 48 hours of completing the course.

Certificate renewal

This certificate does not have an expiration date. However, based on industry best practice guidelines, the recommended renewal period for the training is three years. The recommended renewal date will be indicated on your certificate.

Course accreditation

All our eLearning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK). These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Is there an end of course assessment?

Yes, there is an end of course assessment. After completing the learning materials, you will be redirected to the ‘End of Course Assessment’ section.

How many questions am I required to answer?

You will be asked to answer 20 questions. These questions are a combination of single and multiple choice questions, reordering answers, filling in the blanks and open answers.

What is the pass mark for this course?

To pass the end of course assessment, you must achieve a passing rate of 80% or more.

If I fail, how many times can I take the end of course assessment?

You can retake the end of course assessment as many times as required.

Do I get charged for reattempting the end of course assessment?

No. There will be no extra charges for reattempting the end of course assessment.

Do I get a certificate once I have passed the course?

Yes, you can download a digital CPD certificate in PDF format after completing the end of course assessment. You can save or print your certificate from your learner profile.

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How do I book this course?

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

What if I am booking the course for someone else?

If you are booking the course for someone else, please state their name(s) in the 'notes' section of the basket. You will be able to enrol the course to the learner from your profile.

How do I access my learning materials?

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

How does the course work?

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a 'knowledge check' section. This section helps the learners remember what they have learnt.

Do I need a computer to complete this course?

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

How long does it take to complete this course?

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

What is the deadline to complete this course?

There is no deadline for completion. The course will expire from a learner's account after 365 days, whether it has been accessed or not.

Do I complete the end of course assessment online?

Yes. All end of course assessments are completed online.

What is the passing rate for this course?

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

When will I get my certificate?

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Where will I find my certificate?

Obtained certificates can be downloaded from the learner's profile page.

What is your refund policy?

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Will I be able to access learning materials on multiple devices, such as tablets and mobile phones?

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

Is a specific internet web browser recommended to complete this course?

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

How long do learners have to complete a course?

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

How many CPD hours or CPD points is this course worth?

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

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