Outlook 2016 Essentials – Online Training Course – CPD Certified
£19.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
- Overview
- Objectives
- Assessment & Certification
- Why Choose Us?
- FAQs
- Reviews
Microsoft Office Outlook 2016 Essentials - Online Training Course - CPD Accredited E-Learning Courses.
Welcome to our online Microsoft Office Outlook 2016 Essentials training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Learners will be able to use Microsoft Office Outlook 2016 Essentials to enhance professional correspondence, create calendars, and schedule appointments. Learners will design and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending an email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.
Entry requirements - no prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Course access - Part-time (1-year access)
Who is the course for?
This Microsoft Office Outlook 2016 Essentials online training course is suitable for anyone who wants to improve their knowledge of Outlook 2016. These skills will enhance the learner’s knowledge and employability opportunities.
This Microsoft Office Outlook 2016 Essentials online training course can be purchased as an individual course or as part of our integrated Microsoft Office programs.
What is covered in this course?
This Microsoft Office Outlook 2016 Essentials online training course covers the following modules:
Module One: Manage the Outlook Environment for Productivity
- Customize Settings
- Customize reply messages
- Change text formats for all outgoing messages
- Customize the Navigation Pane
- Configure reviews
- Manage multiple accounts
- Add an account
- Print and Save Information
- Print message, calendar, contact, or task information
- Save message attachments
- Preview attachments
- Save messages in alternate formats
- Export messages to a data file
- Perform Search Pperations in Outlook
- Create new search folders
- Search for items in messages, tasks, contacts, or calendars
- Search by using advanced find; search by folder
Module Two: Manage Messages
- Configure Mail Settings
- Set fonts for new messages and responses
- Create, assign, and modify signatures
- Create and manage rules
- Create automatic replies
- Create messages by using Quick Parts
- Configure Junk Email and Clutter settings
- Create Messages
- Create a message
- Add or remove message attachments
- Add cc and bcc to messages
- Add tracking and voting options
- Forward and reply to messages
- Request a delivery or read receipt
- Redirect replies
- Flag outgoing messages for follow up, importance, and sensitivity
- Recall a message
- Format a Message
- Format text
- Insert hyperlinks
- Apply themes and styles
- Insert messages
- Add a signature to specific messages
- Organize and Manage Messages
- Sort messages
- Move messages between folders
- Add new local folders
- Apply categories
- Clean up messages
- Mark a message as read or unread
- Flag received messages, ignore messages
- Sort messages by conversation
- Delete messages
- Automate repetitive tasks by using Quick Steps
- Configure basic Auto Archive settings
- Delegate access
Module Three: Manage Schedules
- Create and Manage Calendars
- Create and add calendars
- Adjust viewing details for calendars
- Modify calendar time zones
- Delete calendars
- Set calendar work times
- Manage multiple calendars
- Manage calendar groups
- Display multiple calendars
- Share calendars
- Create Appointments, Meetings, and Events
- Create calendar items
- Create recurring calendar items
- Cancel calendar items
- Create calendar items from messages
- Set calendar item times
- Set up meetings by using the scheduling assistant
- Set free or busy status for calendar items
- Schedule resources
- Set up meeting location by using Room Finder
- Organize and Manage Appointments, Meetings, and Events
- Set calendar item importance
- Forward calendar items
- Configure reminders
- Add participants
- Respond to invitations
- Update individual or recurring calendar items
- Share meeting notes
- Categorize calendar items
- Create and Manage Notes and Tasks
- Create and manage tasks
- Create and organize notes
Module Four: Manage Contacts and Groups
- Create and Manage Contacts
- Create a new contact
- Delete contacts
- Import contacts from external sources
- Edit contact information
- Attach an image to a contact
- Add tags to contacts
- Share contacts
- Create and manage address books
- Create and Manage Contact Groups
- Create new contact groups
- Add contacts to existing contact groups
- Add notes to a contact group
- Update contacts within contact groups
- Delete contact groups
- Delete contact group members.
Microsoft Office Outlook 2016 Essentials - Online Training Course - CPD Accredited E-Learning Courses.
Course aims and objectives
This Microsoft Office Outlook 2016 Essentials online training course will help to improve their understanding and practical usage of the core MS Office applications.
Learning outcomes
On completion of this online training course, the learners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Learners will build and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.
Why is this course important?
- Virtually all workers have some familiarity with Microsoft Word. However, individuals who can carry out mail merges, modify macro scripts, format documents expertly, and execute other complex functions are most highly recruited.
- Facility with spreadsheet programs, especially Microsoft Excel, is referenced in many job announcements. Candidates who can create complex macros to organise spreadsheet information are in particularly high demand.
- A solid grasp of PowerPoint for workers who wish to conduct dynamic presentations or prepare materials for bosses and colleagues is essential. Job candidates who can show employers some attractive examples of presentation slides will often have a leg up in the hiring process.
Outlook 2016 Essentials - Online Training Course - CPD Accredited E-Learning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Submit your review | |