Negotiation Skills Training – Online Course – CPDUK Accredited
£19.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
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Negotiation Skills - Online Training Course - Intermediate Level - CPDUK Accredited.
Welcome to our online Negotiation Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this online Negotiation Skills training course, learners will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
The online Negotiation Skills training course will give learners a sense of understanding of their opponent and have the confidence to not settle for less than they feel fair. Learners will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Entry requirements - no prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This online Negotiation Skills training course is suitable for those who want to know more about skills to help build relationships and foster goodwill despite the difference in interests.
What is covered in this course?
This online Negotiation Skills training course includes the following:
- Module One: Getting Started
- Module Two: Understanding Negotiation
- Module Three: Getting Prepared
- Module Four: Laying the Groundwork
- Module Five: Phase One is Exchanging Information
- Module Six: Phase Two is Bargaining
- Module Seven: About Mutual Gain
- Module Eight: Phase Three is Closing
- Module Nine: Dealing with Difficult Issues
- Module Ten: Negotiating Outside the Boardroom
- Module Eleven: Negotiating on Behalf of Someone Else
- Module Twelve: Wrapping Up
Negotiation Skills - Online Training Course - Intermediate Level - CPDUK Accredited.
Course aims and objectives
This online Negotiation Skills training course will give learners a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Learners will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Learning outcomes
The learning outcomes of this online Negotiation Skills training course are to:
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach consensus and set the terms of the agreement
- Deal with personal attacks and other complicated issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else.
Why is this Negotiation Skills course important?
Having individuals with extraordinary negotiation skills can contribute to the organisation’s success because excellent negotiation skills help build relationships since the aim is to foster goodwill despite the difference in interests.
Negotiation Skills - Online Training Course - Intermediate Level - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
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Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
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We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
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Submit your review | |
Excellent course with good material.
Negotiation skills in align with other skills
over roll its a course good well taught course.
Good, insightful learning.
Recommend, easy, one oil course to find out what's the most important in negotiations :)
Very good course, would buy it again.
Nothing
very good :)
This is for someone that has no knowledge at all about negotiation. It gives you the fundamentals and a basic starting point. Given how much I learned, I the assessment did not give me the opportunity to demonstrate it. I could have gotten an 80% without having completed the course.
I have gained a lot from this course and happy to have taken it.