Mastering MS Outlook 2016 – Full course – Online Training Course – CPDUK Accredited

Mastering MS Outlook 2016 - Full course – Online Training Course - CPDUK Accredited.

Welcome to our online Mastering MS Outlook 2016 full training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Mastering MS Outlook 2016 

Teacher – Kathy Jones 

Learner – Jason Farr

A few things have a more significant impact on your productivity than the way you employ MS Outlook. Too many people waste time on unnecessary tasks that could be either managed automatically or handled in a fraction of the time, if the Outlook user just knew how to use the proper tools. This course teaches how to make the leap from being a mere user to being an Outlook Master.

Entry requirements - no prerequisites required

Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification - Downloadable CPD certified certificate

Cost(s) of assessment and certification - Assessment and certification costs included in the course price

Course accreditation - CPD Certification Service (CPDUK)

Who is the course for?

This online Mastering MS Outlook 2016 full training course is suitable for anyone who needs to implement a better strategy for handling inbound messages, efficiently managing Outlook multiple calendars, coordinating meetings, tasks, and action items with your colleague’s tools calendaring features.

What is covered in this course?

This online Mastering Mastering MS Outlook 2016 training course includes the following:

• Unit 1: Intro to outlook 
• Unit 2: Working with email 
• Unit 3: Outlook help 
• Unit 4: Add message recipients 
• Unit 5: Check spelling and grammar 
• Unit 6: Formatting message content 
• Unit 7: Attach files and items 
• Unit 8: Add illustrations to messages 
• Unit 9: Message styles 
• Unit 10: Illustrations in messages 
• Unit 11: Automatic message content 
• Unit 12: Customising reading options 
• Unit 13: Track messages 
• Unit 14: Recall and resend 
• Unit 15: Mark messages 
• Unit 16: Folders 
• Unit 17: Contacts 
• Unit 18: Manage contacts 
• Unit 19: View the calendar 
• Unit 20: Create appointments 
• Unit 21: Scheduling meetings – Part 1 
• Unit 22: Scheduling meetings – Part 2 
• Unit 23: Print the calendar 
• Unit 24: Create tasks 
• Unit 25: Notes 
• Unit 26: Insert advanced characters and objects 
• Unit 27: Inserting charts 
• Unit 28: Modify message options 
• Unit 29: Configure global outlook options 
• Unit 30: Customising the outlook interface 
• Unit 31: Group and sort messages 
• Unit 32: Filters and clutter 
• Unit 33: Search outlook items
• Unit 34: Junk email filter 
• Unit 35: Manage your mailbox 
• Unit 36: Using automatic replies 
• Unit 37: Conditional formatting 
• Unit 38: Using the rules wizard 
• Unit 39: Quick steps 
• Unit 40: Advanced calendar options 
• Unit 41: Managing additional calendars 
• Unit 42: Manage meeting responses 
• Unit 43: Import and export contacts 
• Unit 44: Electronic business cards 
• Unit 45: Forward contacts 
• Unit 46: Assign and manage tasks 
• Unit 47: Delegate access 
• Unit 48: Sharing calendars 
• Unit 49: Sharing contacts 
• Unit 50: Archiving 
• Unit 51: Outlook data files 
• Unit 52: Data file settings.

Mastering MS Outlook 2016 - Full course - E-Learning Course - CPDUK Accredited.

Course aims 

This Mastering MS Outlook 2016 full eLearning course aims to:

• Enhance your knowledge and skills on the productive exploitation of MS Outlook 2016 tools
• Help the learner understand the essentials of the use of MS Word to create and handle tasks efficiently.

Learning objectives

On completion of this Mastering MS Outlook 2016 full e-learning course, the learner will be able to:

• Demonstrate how to send a new email
• Identify the buttons on the ribbon
• Discuss how to add an attachment to your email
• Explain the different advanced characters and objects
• Organise messages with groups
• Find emails using the search bar.

Learning outcomes

Once you have completed this online Mastering MS Outlook 2016 full training course, the learner will be able to:

• Justify the use of MS Word tools for the product creation and utilisation of documents.
• Outline how to add an attachment to one’s taskbar.
• Explain how to efficiently manage calendars using MS outlook 2016  for effective management of one’s tasks.

Why is this online Mastering MS Outlook 2016 – Full course training course essential?

This Mastering MS outlook 2016 online course will empower you to boost your productivity as a business. It will impart key skills on how you can employ MS Outlook 2016 for your effective management of your tasks. The essential tools for utilisation would be offered at your disposal. Topics like Tracking messages, Grouping and Sorting messages, Using Filters, Clutter and Junk as well as Using Advanced Calendar Options among others would be handy to you.

Mastering MS Outlook 2016 - Full course - Online Training Course - CPDUK Accredited.

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Complete 'End of Course Assessment'

After completing the end of course assessment with a passing rate of 80%, you will be able to download, save and/or print a quality assured CPD certificate.

Save or print your certificate from your device

You will be able to print or save your quality assured certificate in PDF format from your learner profile.

Posted certificate

If you require a hard copy of your certificate, this will cost £8.00. The certificate will be dispatched to you within 48 hours of completing the course.

Certificate renewal

This certificate does not have an expiration date. However, based on industry best practice guidelines, the recommended renewal period for the training is three years. The recommended renewal date will be indicated on your certificate.

Course accreditation

All our eLearning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK). These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Is there an end of course assessment?

Yes, there is an end of course assessment. After completing the learning materials, you will be redirected to the ‘End of Course Assessment’ section.

How many questions am I required to answer?

You will be asked to answer 20 questions. These questions are a combination of single and multiple choice questions, reordering answers, filling in the blanks and open answers.

What is the pass mark for this course?

To pass the end of course assessment, you must achieve a passing rate of 80% or more.

If I fail, how many times can I take the end of course assessment?

You can retake the end of course assessment as many times as required.

Do I get charged for reattempting the end of course assessment?

No. There will be no extra charges for reattempting the end of course assessment.

Do I get a certificate once I have passed the course?

Yes, you can download a digital CPD certificate in PDF format after completing the end of course assessment. You can save or print your certificate from your learner profile.

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The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.

Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.

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How do I book this course?

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

What if I am booking the course for someone else?

If you are booking the course for someone else, please state their name(s) in the 'notes' section of the basket. You will be able to enrol the course to the learner from your profile.

How do I access my learning materials?

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

How does the course work?

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a 'knowledge check' section. This section helps the learners remember what they have learnt.

Do I need a computer to complete this course?

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

How long does it take to complete this course?

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

What is the deadline to complete this course?

There is no deadline for completion. The course will expire from a learner's account after 365 days, whether it has been accessed or not.

Do I complete the end of course assessment online?

Yes. All end of course assessments are completed online.

What is the passing rate for this course?

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

When will I get my certificate?

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Where will I find my certificate?

Obtained certificates can be downloaded from the learner's profile page.

What is your refund policy?

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Will I be able to access learning materials on multiple devices, such as tablets and mobile phones?

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

Is a specific internet web browser recommended to complete this course?

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

How long do learners have to complete a course?

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

How many CPD hours or CPD points is this course worth?

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

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