Mastering Microsoft Outlook 2019 – Online Training Course – CPDUK Certified
£49.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
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Mastering Microsoft Outlook 2019 – Online Training Course - CPDUK Accredited.
Welcome to our online Mastering Microsoft Outlook 2019 training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Mastering Microsoft Outlook 2019
Teacher - Peggy Ward
Learner - Rebecca Heiss
This Mastering Microsoft Outlook 2019 includes all topics covered in “Mastering Outlook 2019 – Basics” and “Mastering Outlook 2019 – Advanced”. Peggy Ward will train you to use Outlook to manage your email better, send and receive emails, handle incoming messages, and create meeting invitations and collect responses in this course.
Entry requirements - no prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This online Mastering Microsoft Outlook 2019 training course is suitable for learners who want to learn how to use these and other tools to get more done and increase their productivity.
What is covered in this course?
This online Mastering Microsoft Outlook 2019 training course covers the following:
- Unit 1: Introduction
- Unit 2: Navigating the Interface
- Unit 3: Working with messages - Part 1
- Unit 4: Working with Messages - Part 2
- Unit 5: Accessing help
- Unit 6: Adding message recipients
- Unit 7: Checking spelling & grammar
- Unit 8: Formatting message content
- Unit 9: Attaching files & items
- Unit 10: Receiving attachments
- Unit 11: Adding illustrations
- Unit 12: Managing automatic message content
- Unit 13: Customising reading options
- Unit 14: Tracking messages
- Unit 15: Marking messages - Categories
- Unit 16: Marking Messages - Flags
- Unit 17: Organising with folders
- Unit 18: Managing contacts
- Unit 19: Managing contact groups
- Unit 20: Viewing contacts
- Unit 21: Viewing the calendar
- Unit 22: Creating appointments
- Unit 23: Scheduling meetings
- Unit 24: Creating tasks
- Unit 25: Creating notes
- Unit 26: Modifying message properties
- Unit 27: Adding email accounts
- Unit 28: Customising options
- Unit 29: Sorting messages
- Unit 30: Filtering messages
- Unit 31: Searching and search folders
- Unit 32: Managing junk email
- Unit 33: Managing mailbox size
- Unit 34: Using automatic replies
- Unit 35: Using message rules
- Unit 36: Using quick steps
- Unit 37: Setting calendar options
- Unit 38: Managing additional calendars
- Unit 39: Managing meeting responses
- Unit 40: Importing and exporting contacts
- Unit 41: Using electronic business cards
- Unit 42: Assigning tasks
- Unit 43: Delegating folder access
- Unit 44: Sharing your calendar
- Unit 45: Sharing your contacts
- Unit 46: Using auto-archive
- Unit 47: Using online archive.
Mastering Microsoft Outlook 2019 – Online Training Course - CPDUK Accredited.
Course aims
This Mastering Microsoft Outlook e-learning course aims to help learners :
- Develop an appreciation of the role of Microsoft Outlook 2019 in boosting your confidence in managing email, create meeting invitations and responses as well as managing one’s contacts
- Realise the role of Microsoft Outlook as an effective tool to increase productivity and as a timesaver.
Learning objectives
On completion of this Mastering Microsoft Outlook eLearning course, the learner will be able to:
- Navigate the Outlook 2019 interface and send, reply to, forward, and print emails
- Customise your view in a way that works best for you to read and organise your emails
- Create appointments, events, and meetings, and learn to manage multiple calendars
- Customise your instance of Outlook to work for your preferences by setting a start folder, customising the ribbon, adding commands to the Quick Access Toolbar, creating custom views with sorting and filtering, and creating Search Folders
- Automate message management with Automatic Replies, Conditional Formatting, Rules, and Quick Steps
- Delegate by assigning tasks or delegating access to your Outlook folders.
Learning outcomes
Once you have completed this Mastering Microsoft Outlook e-learning course, the learner Navigate the Outlook 2019 interface and send, reply to, forward, and print emails.
- Send and receive attachments from your local drive and online locations
- Access Help options include searching for articles and training videos and contacting support, and easily locating features through searching
- Professionally format your emails by using text formats, pictures, illustrations, styles, and themes
- Apply automatic formatting to emails
- Get organised with categories, flags, and folders
- Customise your view in a way that works best for you to read and organise your emails
- Manage your contact lists and tasks within the Outlook interface
- Modify Message Properties to set the Importance or Sensitivity or adjust delivery options like having replies sent to someone else
- Automate message management with Automatic Replies, Conditional Formatting, Rules, and Quick Steps
- Manage multiple calendars, including customised work days and hours and Calendar Groups
- Collaborate with others by sharing your Contacts or Calendars
- Describe the difference between auto-archive and online archive.
Why is this online Mastering Microsoft Outlook 2019 training course essential?
Essential knowledge and skills on managing your email, meetings as well as contacts will ease your day. In addition, you can save your precious day by learning how to organise your tasks and learn how to assign some tasks effectively.
Mastering Microsoft Outlook 2019 – Online Training Course - CPDUK Accredited.
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Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
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