Knowledge Management Training – Online Course – CPD Accredited
£19.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
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Knowledge Management - Online Training Course - Intermediate Level - CPDUK Accredited.
Welcome to our online Knowledge Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
The Encarta Dictionary defines knowledge management as the organisation of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!
Our online Knowledge Management course will give learners the tools that they will need to begin implementing knowledge management in the organisation, no matter what the size of the company or the budget. Wherever humans are working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
Entry requirements - no prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This online Knowledge Management training course is suitable for those who want to know more about knowledge management.
What is covered in this course?
This online Knowledge Management training course includes the following:
- Module One: Getting Started
- Module Two: Understanding Knowledge Management
- Module Three: Dos and Don’ts
- Module Four: The Knowledge Management Life Cycle
- Module Five: The New Knowledge Management Paradigm
- Module Six: Knowledge Management Models
- Module Seven: Building a Knowledge Management Rationale
- Module Eight: Customizing Knowledge Management Definitions
- Module Nine: Implementing Knowledge Management in Your Organization
- Module Ten: Tips for Success
- Module Eleven: Advanced Topics
- Module Twelve: Wrapping Up
Knowledge Management - Online Training Course - Intermediate Level - CPDUK Accredited.
Course aims and objectives
This comprehensive online Knowledge Management training course will give participants the tools that they will need to begin implementing knowledge management in their organisations, no matter what the size of the company or the budget. Wherever humans are working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
Learning outcomes
The learning outcomes of this online Knowledge Management training course are to:
- Understand the basic concept of knowledge management
- Identify the do’s and don’ts of knowledge management
- Identify the knowledge management live cycle
- Identify the new knowledge management paradigm
- Identify the knowledge management models
- Understand how to build knowledge management rationale for your company
- Understand how to customise knowledge management definitions
- Identify the steps to implementing knowledge management in your organisation
- Identify tips for success
- Understand the advanced topics in knowledge management.
Why is this Knowledge Management course important?
We live in a knowledge economy, thus making knowledge one of the modern company’s most valuable assets.
So how important is knowledge management? Consider these statistics:
- It’s estimated that poor knowledge-sharing practices cost Fortune 500 companies $31.5 billion annually, and
- Seventy-four per cent of organisations estimate that effective knowledge management disciplines increase company productivity by 10-40 per cent.
Given the importance of knowledge to efficiency and productivity, organisations must manage their knowledge effectively.
Knowledge management is any system that helps people in an organisation share, access, and update business knowledge and information.
The statistics cited above highlight that knowledge is one of the organisation’s most valuable assets. As you will see, knowledge is frequently undocumented, challenging to access, and at risk of disappearing.
Knowledge Management - Online Training Course - Intermediate Level - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
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We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
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Submit your review | |
Enjoyed the course
I was just looking for a few simple pointers and ideas on how to improve our knowledge management and this provided them
Good value for money
It's good if you have no idea what Knowledge Management is, want to grasp the basics or understand a little more about it. However, the exam isn't really very hard at all and can mostly be answered with common sense. Information can be found through reading and online searches for free.
The course itself was ok and information provided was similar to info I have found during my own research. I thought the assessment was quite pointless to be honest. Rather than asking me questions that got me to apply km principles to different scenarios and therefore testing I understood what I had learned, it was multiple choice and you had to pick the missing word from a sentence. I'm pretty sure my 12 year old could have passed 80% just guessing the most suitable word from the options. I won't be shouting too much about my certificate.