Improve Your Listening Skills – Online Training Course – CPDUK Certified
£39.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
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Improve Your Listening Skills – Online Training Course - CPDUK Accredited.
Welcome to our online Improve Your Listening Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Improve Your Listening Skills
Teacher - Barbara Evers
Learner - Valerie Aartun
Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood. This online Improve Your Listening Skills training course begins by defining communication and diagnosing common problems that cause misunderstandings. You will learn how to communicate more effectively at work, achieve your goals, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and life.
Entry requirements - no prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This online Improve Your Listening Skills training course is suitable for anyone who wants to communicate effectively and learn simple steps that they can apply immediately to increase their listening power and increase their effectiveness at work.
What is covered in this course?
This online Improve Your Listening Skills training course covers the following:
- Unit 1: How communication works
- Unit 2: What you did not know you were hearing
- Unit 3: Interpreting body language and tone
- Unit 4: What stops us from listening
- Unit 5: Active listening - Part 1
- Unit 6: Active listening - Part 2.
Improve Your Listening Skills - Online Training Course - CPDUK Accredited.
Course aimsÂ
This Improve Your Listening Skills e-learning course aims to:
- Develop your listening skills
- Help you to communicate effectively.
Learning objectives
On completion of this online Improve Your Listening Skills training course, the learner will be able to:
- Explain what communication is
- Diagnose common problems that cause misunderstandings
- Identify the qualities of effective communication.
Learning outcomes
Once you have completed this Improve Your Listening Skills eLearning course, the learner will be able to:
- Define communicationÂ
- Give examples of a better communicatorÂ
- Explain the principles of effective communication.
Why is this online Improve Your Listening Skills training course essential?
This course will equip you with the necessary skills to communicate effectively, increasing your work effectiveness. This module was designed to teach you both the fundamental principles of effective communication and how to harness the power of setting goals to improve your performance. You will learn how to create memorable and persuasive messages, ask thoughtful questions, engage in active listening, and choose the suitable medium (face-to-face conversation, video conference, phone call, or email) for your messages. You will also learn how to use goal setting for maximum benefit while avoiding the common pitfalls of overly ambitious targets. By the end of this module, you will be able to communicate effectively using the suitable medium and use goal-setting to increase your productivity and boost your performance.
Improve Your Listening Skills - Online Training Course - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
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