Handling Violence and Aggression – Level 1 – Online Course – CPD Certified
£19.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
- Overview
- Objectives
- Assessment & Certification
- Why Choose Us?
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Handling Violence and Aggression - Online Training Course - Level 1 - CPDUK Accredited.
Welcome to our online Handling Violence and Aggression training course for front-line healthcare and social care providers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Health and social care services must provide a safe and secure environment for patients/service users, members of staff and visitors. Violent or abusive behaviour must not be tolerated, and decisive action should be taken to protect staff, patients/service users and visitors.
Ideally, no-one should face aggression or violence in the workplace, but in reality, many people do. For some, it will be an occasional hazard they face, while for others, it can be a more or less daily occurrence.
Entry requirements - No prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This Handling Violence and Aggression e-learning course should be completed by those who work in health and social care services, including:
- NHS medical, nursing, AHP and care staff,
- Locum doctors and nurses,
- Locum allied health professionals (AHPs),
- Agency nurses,
- Agency workers,
- Healthcare Assistants (HCAs),
- Support workers,
- Care assistants, and
- Community services.
What is covered in this course?
This Handling Violence and Aggression e-learning course covers the following:
- An introduction to the management of aggression and violence in the workplace,
- Definition of aggression,
- The primary forms of aggression,
- The purposes of aggression,
- The main types of aggression,
- Factors that can influence aggression,
- Definition of violence,
- Who is at risk of workplace violence,
- Should violence and aggression concern you,
- What the law says about violence and aggression in the workplace,
- Effective management of violence and aggression in work settings,
- Stages of handling aggression and violence in the workplace, and
- Why it is essential to support the victims of workplace aggression and violence.
Handling Violence and Aggression - Online Training Course - Level 1 - CPDUK Accredited.
Course aims and objectives
The aim of this online Handling Violence and Aggression training course is to detail the unacceptable behaviours and the range of remedies available in the face of such behaviour.
Learning outcomes
On completion of this Handling Violence and Aggression online training course, the learner will be able to:
- Define aggression and violence,
- Know the types of aggression and violent behaviour,
- Legislation and regulations relating to workplace violence and aggression,
- Know how to identify and manage risks,
- Know what to do if you experience aggression and violence, and
- Know the proven techniques to handle aggression and violence in the workplace.
Why is this Handling Violence and Aggression course important?
NHS Trusts and other providers of healthcare and social care services must provide a safe and secure environment for patients/service users, members of staff and visitors. Violent or abusive behaviour must not be tolerated, and decisive action should be taken to protect staff, patients/service users and visitors.
Ideally, no-one should face aggression or violence in the workplace, but in reality, many people do. For some, it will be an occasional hazard they face, while for others, it can be a more or less daily occurrence. Regardless of the frequency with which the issues arise, we all have to take the necessary safeguards to minimise the:
- likelihood of problems arising,
- risks involved when they do occur, and
- potentially very negative impact on us.
There are no guarantees that aggression and violence will not occur, but there are steps we can take to reduce the chances. Having a sense of control can also help to make dealing with the risks a less stressful experience than it might otherwise turn out to be. What is perhaps the most dangerous approach to take is to assume that ‘it will never happen to me’. We owe it to ourselves and to each other as colleagues to do whatever we reasonably can to keep the risks to a minimum and to be as prepared as we reasonably can for all the possible eventualities.
Handling Violence and Aggression - Online Training Course - Level 1 - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
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Ensure appropriate training to help staff work safely when dealing with aggressive or violent people.
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Helpful and useful information which could relate to my job role
