Emotional Intelligence Training – Online Courses – CPD Accredited

Emotional Intelligence Training – Online Courses – CPD Accredited

Emotional Intelligence - Online Training Course - CPDUK Accredited - Mandatory Compliance UK -

Emotional Intelligence Training – Online Courses – CPD Accredited

£19.99

In stock

£19.99

Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.

  • Overview
  • Objectives
  • Assessment & Certification
  • Why Choose Us?
  • FAQs
  • Reviews

Emotional Intelligence Training - Online Training Course - Intermediate Level - CPDUK Accredited.

Emotional Intelligence Training -Intermediate Level - eLearning Course - Mandatory Compliance UK -

Welcome to our online Emotional Intelligence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Emotional intelligence describes the ability to understand one’s feelings. It also provides excellent insight into how emotion influences motivation and behaviour. The concepts of emotional intelligence have been around since the early 20th century, but Wayne Payne first introduced the term in 1985.

With our online Emotional Intelligence training course, participants will gain a better understanding of self-management and self-awareness. This, in turn, will give them better insight and control over their actions and emotions. With a greater understanding of emotions, learners will experience a positive impact on their professional and personal lives.

Entry requirements - No prerequisites required

Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification - Downloadable CPD certified certificate

Cost(s) of assessment and certification - Assessment and certification costs included in the course price

Course accreditation - CPD Certification Service (CPDUK)

Who is the course for?

This online Emotional Intelligence training course is suitable for those who wish to gain a better understanding of self-management and self-awareness. This, in turn, will give them better insight and control over their actions and emotions. With a greater understanding of emotions, learners will experience a positive impact on their professional and personal lives. These skills will enhance the learner’s experience, skills and employability opportunities.

What is covered in this course?

This online Emotional Intelligence training course includes the following:

  • Module One: Getting Started
  • Module Two: What is Emotional Intelligence
  • Module Three: Four Skills in Emotional Intelligence
  • Module Four: Verbal Communication Skills
  • Module Five: Non-Verbal Communication Skills
  • Module Six: Social Management and Responsibility
  • Module Seven: Tools to Regulate Your Emotions
  • Module Eight: Gaining Control
  • Module Nine: Business Practices (I)
  • Module Ten: Business Practices (II)
  • Module Eleven: Making an Impact
  • Module Twelve: Wrapping Up.
Emotional Intelligence - Online Training Course - CPDUK Accredited - Mandatory Compliance UK -Emotional Intelligence Training - Online Training Course - Intermediate Level - CPDUK Accredited.

Emotional Intelligence Training - E-Learning Courses - Mandatory Compliance UK -Course aims and objectives

With our online Emotional Intelligence training course, participants will gain a better understanding of self-management and self-awareness. This, in turn, will give them better insight and control over their actions and emotions. With a greater understanding of emotions, learners will experience a positive impact on their professional and personal lives.

Learning outcomes

The learning outcomes of this online Emotional Intelligence training course are to:

  • Define and practise self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism
  • Effectively impact others.

Why is this Emotional Intelligence course important?

As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best-seller “Emotional Intelligence: Why It Can Matter More Than IQ”  that the term became widely accepted by mainstream media.

Experts now agree that emotional intelligence often determines who will climb the corporate ladder and who will be passed over.

Do you pay attention to your emotions and the feelings of those around you? The answer to this question can help you discover how in-tune you are with your feelings and help determine your emotional intelligence quotient, or your EQ.

Your emotional intelligence quotient is your capacity to reason and analyse sensitive information. Becoming aware of your emotions can help you become attuned to your own needs and the needs of others, and can help you make better decisions and develop better relationships.

Leaders with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be successful in their personal and professional lives.

When you are intelligent about your emotions, you are aware that the most challenging work is managing the emotions that get in the way of your best performance.

Emotional Intelligence - Online Training Course - CPDUK Accredited - Mandatory Compliance UK -Emotional Intelligence Training - Online Training Course - Intermediate Level - CPDUK Accredited.
 
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
Online Health and Social Care Training Courses

After completing the end of course assessment with a passing rate of 80%, you will be able to download, save and/or print a quality assured CPD certificate.

You will be able to print or save your quality assured certificate in PDF format from your learner profile.

If you require a hard copy of your certificate, this will cost £8.00. The certificate will be dispatched to you within 48 hours of completing the course.

This certificate does not have an expiration date. However, based on industry best practice guidelines, the recommended renewal period for the training is three years. The recommended renewal date will be indicated on your certificate.

All our eLearning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK). These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).


Yes, there is an end of course assessment. After completing the learning materials, you will be redirected to the ‘End of Course Assessment’ section.

You will be asked to answer 20 questions. These questions are a combination of single and multiple choice questions, reordering answers, filling in the blanks and open answers.

To pass the end of course assessment, you must achieve a passing rate of 80% or more.

You can retake the end of course assessment as many times as required.

No. There will be no extra charges for reattempting the end of course assessment.

Yes, you can download a digital CPD certificate in PDF format after completing the end of course assessment. You can save or print your certificate from your learner profile.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Health and Social Care Training Courses

The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.

Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.


Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.

Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).


Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:

  • Continuing Professional Development (CPD)
  • Care Quality Commission (CQC)
  • Health and Safety Executive (HSE)
  • National Institute for Health and Clinical Excellence (NICE)
  • Qualifications and Credits Framework (QCF).

We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.

Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.

  • Online, self-paced training
  • 24-hour learner support
  • High-quality interactive courses
  • Intuitive learning management system
  • Complete modules within 1-2 hours
  • Meet organisational mandatory training needs
  • Meet training requirements for statutory training
  • Instant digital CPD certificates on completion
  • Meet current UK legislation and guidelines
  • Over 500 CPD courses covering multiple business sectors
  • Free blended learning environment (BLE) for all organisations.

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.


Online email and chat support are available to enrolled students while studying to help clarify any questions.

All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.

The CPD certificates, awarded upon successful completion, can be used to log your hours against.

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care Mandatory Training Courses

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please state their name(s) in the 'notes' section of the basket. You will be able to enrol the course to the learner from your profile.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a 'knowledge check' section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner's account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner's profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.


Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

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Health & Social Care Training Providers - UK Accredited
Average rating:  
 5 reviews
by Sourabh Chowdhury on Health & Social Care Training Providers - UK Accredited
Emotional intelligence
What did you like most about the course?: The course was good and it has case studies to refer
Would you recommend this course to your colleagues?: Yes

Good and recommended for all professional

by Beverley Dobbs on Health & Social Care Training Providers - UK Accredited
emotional intelligence
What did you like most about the course?: everything
Would you recommend this course to your colleagues?: Yes

very good

by Andriy _Naumenko on Health & Social Care Training Providers - UK Accredited
Emotional Intelligence
What did you like most about the course?: Audio presentations
Would you recommend this course to your colleagues?: Yes

Good course

by Nikki_Rodwell on Health & Social Care Training Providers - UK Accredited
Emotional intelligence
What did you like most about the course?: That I could start and stop as I wished and try things out in practice. That I could do it when I was free and it was useful that this provides external CPD. Overall it was very helpful and enabled me to reflect and make some positive changes - thanks
Would you recommend this course to your colleagues?: Yes

Very helpful - thanks

by Linda_Cawley on Health & Social Care Training Providers - UK Accredited
Emotional Intelligence
What did you like most about the course?: The scope of it
Would you recommend this course to your colleagues?: Yes

A good course for all those in business