Dealing with a Mental Health Emergency in the Workplace – Level 2 – CPDUK Accredited
£39.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
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Dealing with a Mental Health Emergency in the Workplace - Level 2 - Online CPDUK Accredited.
Welcome to our online Dealing with a Mental Health Emergency in the Workplace training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
This online Dealing with a Mental Health Emergency in the Workplace training course is designed to help learners understand more about how to deal with mental health emergencies in general and how to give appropriate mental health first aid in different situations. Learners will learn more about what constitutes a mental health crisis or emergency, what to do and what not to do and also the actions to take in specific situations.
Entry requirements - no prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This online Dealing with a Mental Health Emergency in the Workplace training course is suitable for employers, managers and employees with an interest in developing their knowledge and understanding of how to deal with a mental health crisis or emergency in general or in specific situations.
What is covered in this course?
The online Dealing with a Mental Health Emergency in the Workplace training course includes the following:
- Introduction
- Chapter 1 - Introduction to mental health crisis
- Chapter 2 - First aid for suicidal thoughts and behaviours and panic attacks
- Chapter 3 - First aid for self-harming behaviours and psychosis
- Chapter 4 - How to deal with violent or aggressive behaviours
- Chapter 5 - First aid for traumatic events, extreme distress, and flashbacks
- Module summary.
Dealing with a Mental Health Emergency in the Workplace - Online Training Course - Level 2 - CPDUK Accredited.
Course aims
The aims of this Dealing with a Mental Health Emergency in the Workplace e-learning course is to develop learners' understanding of what constitutes a mental health crisis or emergency.
Learning objectives
On completion of this Dealing with a Mental Health Emergency in the Workplace e-Learning course, the learner will be able to:
- Explain what is meant by a mental health crisis or emergency.
- Discuss the actions to take and what not to do if an individual is experiencing a panic attack.
- State the actions to take and what not to do if an individual is experiencing suicidal thoughts and displaying self-harming behaviours.
- Outline the actions to take and what not to do if an individual is displaying violent or aggressive behaviours.
- Describe the actions to take and what not to do if an individual is displaying extreme distress caused by an object or situation they fear.
Learning outcomes
On completion of this Dealing with a Mental Health Emergency in the Workplace eLearning course, the learner will be able to:
- Point out actions to take and what not to do if someone is experiencing a mental health crisis or emergency.
- Explain what to do and what not to do in a mental health emergency.
- Describe the actions to take and what not to do if an individual is showing signs of psychosis.
- Describe the actions to take and what not to do if an individual has experienced a traumatic event.
- Describe the actions to take and what not to do if an individual is experiencing flashbacks.
Why is this online Food Hygiene in the Early Years Settings training course essential?
- Many individuals die by suicide every year. With the correct interventions and support these deaths could be avoided.
- In 2019 there were 5,691 suicides in England and Wales, more than 15 per day. 75% of these were males. (ONS 2021)
- Men aged 40-49 have the highest suicide rates in the UK. (ONS 2021)
- Suicide is the most common cause of death in 10-19 year olds. (Public Health England, 2019).
- More than 1 in 4 people will have a panic attack at some point in their lives (NHS 2014).
- People who self-harm are almost 49 times more likely to die by suicide (Hawton et al 2015).
- 6% of people in England feel they have experienced at least one symptom of psychosis (McManus et al 2016).
Dealing with a Mental Health Emergency in the Workplace - Online Training Course - Level 2 - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
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