Conflict Management – Online Training Course – CPDUK Accredited
£24.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
- Overview
- Objectives
- Assessment & Certification
- Why Choose Us?
- FAQs
- Reviews
Conflict Management – Online Training Course - CPDUK Accredited.
Welcome to our online Conflict Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Employers are frequently looking for individuals who can confidently and competently manage conflict in the workplace.Â
This online Conflict Management training course aims to give you the knowledge and understanding to manage conflict in many forms and learn how to best positively support individuals – an essential skill in anyone looking to move into a team leader or management position.
Entry requirements - no prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This online Conflict Management training course is suitable for:
- Anyone who wants to learn how to prevent and resolve conflict through effective communication techniques and proven strategies.
- Leaders, managers or human resources professionals who want to establish conflict resolution guidelines, procedures, and training for their staff.
- Leaders and managers who want to create a low-conflict, high creativity work environment for their employees, departments, and teams.
What is covered in this course?
This online Conflict Management training course covers the following sections:
- Section 1: Identifying and resolving conflicts
This online Conflict Management training course will allow you to develop knowledge and understanding of managing conflict and supporting individuals as required by a practising or potential first-line manager.
Conflict Management - Online Training Course - CPDUK Accredited.
Course aimsÂ
This online Conflict Management training course aims to:
- Develop an understanding of common sources of conflict.
- Instil the need to come up with natural conflict a management style.
- Appreciate the need to create a psychologically safe work environment in which individuals and teams feel confident to express themselves, after making mistakes, and speak up.
- Inculcate knowledge on when to intervene and the best and worst times to approach handling the conflict.
Learning objectives
On completion of this Conflict Management online training course, you will be able to:
- Identify areas of potential conflict in your work environment.
- Justify the need for any organisation to tirelessly work on conflicts in the organisation.
- Propose effective ways of ironing out conflicts in one’s organisation for effective service delivery.
- Suggest different strategies one would adopt to create an environment which is conducive to minimal conflicts.
- Facilitate conflict resolution conversations, using powerful communication techniques and point out important mistakes to avoid.
Conflict Management - Online Training Course - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Submit your review | |