Communication in Health & Social Care – Level 2 – Online CPDUK Certified
£19.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
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Communication in Health & Social Care - Online Training Course - Level 1 - CPDUK Accredited.
Welcome to our online Communication in Health and Social Care training course for front-line healthcare and social care providers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Communication is all about making contact with others and being understood. This short guide will give you tips on how to communicate with the people you work with. It includes specific help when communicating with people with autism, dementia and hearing impairments.
Effective communication allows carers to express trust, understanding and support so that they can make the service user feel as comfortable as possible.
Entry requirements - No prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This online Communication in Health and Social Care e-learning course should be completed by those who work in health and social care services, including:
- NHS medical, nursing, AHP and care staff
- Locum doctors and nurses
- Locum allied health professionals (AHPs)
- Agency nurses
- Agency workers
- Healthcare assistants
- Support workers
- Care assistants
- Community services.
What is covered in this course?
This online Communication in Health and Social Care e-learning course covers the following:
- The importance of effective communication
- Types of communication
- Communication with other workers and individuals
- Importance of effective communication
- Communication needs and preferences
- Different methods of communication
- Barriers to effective communication
- Reducing barriers to communication
- Checking understanding
- Additional information and support
- Confidentiality
- Communication in practice
- References and resources.
Communication in Health & Social Care - Online Training Course - Level 1 - CPDUK Accredited.
Course aims and objectives
The aims and objectives of this online Communication in Health and Social Care training course are to:
- Know different forms of communication,
- Understand barriers to effective communication,
- Be able to communicate effectively, and
- Provide the learner with a full understanding of the current communication guidance for health and social care workers.
Learning outcomes
On completion of this online Communication in Health and Social Care training course, the learner will know more about:
- The importance of excellent communication skills,
- Types and methods of communication,
- Communication needs and preferences,
- Barriers to effective communication,
- How to reduce barriers to communication,
- Confidentiality principles, and
- Communication in practice.
Why is this Communication in Health & Social Care course important?
Health and social care professionals need excellent communication skills to develop positive relationships and share information with people using services. They also need to be able to communicate well with people’s families and/or carers and their colleagues and other professionals. It is essential, therefore if you are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills.
Professionally, if you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate excellent communication skills. Communication skills are required to speak appropriately with a wide variety of people while maintaining good eye contact, show a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential skills that employers seek.
Communication in Health & Social Care - Online Training Course - Level 1 - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Submit your review | |
i really enjoyed the course
Great!
Great!
easy short course but sumarises the importance of good communication
EXCELLENT
Communication
excellent
Great
Quite informative
The best