Coaching Mastery – Online Training Package – CPDUK Accredited

Coaching Mastery - Online Training Package - CPDUK Accredited.

Entry requirements - no prerequisites required

Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification - Downloadable CPD certified certificate

Cost(s) of assessment and certification - Assessment and certification costs included in the course price

Course accreditation - CPD Certification Service (CPDUK)

Who is the course for?

This online Coaching Mastery training package is suitable for coaching culture, managers and supervisors who want to develop and implement soft skills like mentoring, communication, active listening, and problem-solving, empowering them to help employees reach their fullest potential.

What is covered in this course?

This online Coaching Mastery training package includes the following modules:

• Introduction to Coaching training module
  • Unit 1: How coaching applies to the workplace
  • Unit 2: What are the benefits of coaching in leadership
  • Unit 3: How to coach your team successfully
• Using Coaching Models training module
  • Unit 1: What are the benefits of using coaching models
  • Unit 2: What are the three different coaching models (GROW, OSKAR, CLEAR)
  • Unit 3: How to select the right model for your needs
• Establishing a Coaching Culture training module
  • Unit 1: What a coaching culture is
  • Unit 2: What are the benefits of a strong coaching culture
  • Unit 3: How to filter a coaching mindset through the business
  • Unit 4: How to maintain a coaching culture in the workplace
• Building Trust & Rapport training module
  • Unit 1: What is the importance of trust and rapport in coaching
  • Unit 2: What are some strategies to get to know your staff
  • Unit 3: How to adapt to people’s comfort levels
• Asking the Right Questions training module
  • Unit 1: What is the importance of questions in coaching
  • Unit 2: What makes a good question, and why
  • Unit 3: How to use the 5 questions most coaches recommend
• The Art of Listening training module
  • Unit 1: What are the benefits of listening
  • Unit 2: What are different types of listening
  • Unit 3: How to ask open and closed questions
  • Unit 4: How to improve your listening skills
• The Power of Inner Silence training module
  • Unit 1: Why silence can be powerful
  • Unit 2: What are the benefits of using silence
  • Unit 3: How to use silence successfully
• The Importance of Goal Setting training module
  • Unit 1: What goals are
  • Unit 2: Why goal setting is important
  • Unit 3: How to use ‘SMART’ to help with goal setting
  • Unit 4: How to set goals successfully
• Creating Accountability training module
  • Unit 1: What is accountability
  • Unit 2: What are the benefits of accountability
  • Unit 3: How to establish accountability in your workplace
• Giving Effective Feedback training module
  • Unit 1: What effective feedback is
  • Unit 2: What are the benefits of effective feedback
  • Unit 3: How to give effective feedback.

Coaching Mastery - Online Training Package - CPDUK Accredited.

Course aims

This Coaching Mastery eLearning package aims to assist you:

• Value coaching one’s teams to learn and be self-sufficient at work
• Know the coaching models an effective manager can adopt
• Appreciate the power of silence as a caching skill
• Realise the value of setting goals and giving effective feedback.

Learning objectives

On completion of this online Coaching Mastery training package, the learner will be able to:

• Outline the coaching models you can apply to become a better manager in an organisation
• State how a coaching culture establishes an organisation’s productivity
• Justify giving effective feedback for the optimum operation of teams
• Bring out the importance of  keeping silent as a means of improving communication among team members
• Outline how one can build trust and rapport among teams.

Learning outcomes

The learning outcomes of this Coaching Mastery e-Learning package are to:

• Identify the benefits of coaching one’s team at workplaces
• Value the establishment of a coaching culture in one’s organisation
• Explain the place of asking the right questions in the coaching process.
• Justify the role of listening in the coaching process
• Describe the role of accountability to improve performance and relationships among teams.

Why is this online Coaching Mastery training package essential?

Whether you are a manager or trainer or simply want to coach those around you, this course will help. It looks at coaching your team to learn to improve your employees’ skills and increase their work efficiency. 

This online Coaching Mastery training package will explain how getting to know your staff individually will open your eyes to their situation and allow you to optimise their efforts by building a connection with them. The packages will explain what effective feedback is, give it successfully, and why giving effective feedback is essential.

Coaching Mastery - Online Training Package - CPDUK Accredited. 

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Complete 'End of Course Assessment'

After completing the end of course assessment with a passing rate of 80%, you will be able to download, save and/or print a quality assured CPD certificate.

Save or print your certificate from your device

You will be able to print or save your quality assured certificate in PDF format from your learner profile.

Posted certificate

If you require a hard copy of your certificate, this will cost £8.00. The certificate will be dispatched to you within 48 hours of completing the course.

Certificate renewal

This certificate does not have an expiration date. However, based on industry best practice guidelines, the recommended renewal period for the training is three years. The recommended renewal date will be indicated on your certificate.

Course accreditation

All our eLearning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK). These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Is there an end of course assessment?

Yes, there is an end of course assessment. After completing the learning materials, you will be redirected to the ‘End of Course Assessment’ section.

How many questions am I required to answer?

You will be asked to answer 20 questions. These questions are a combination of single and multiple choice questions, reordering answers, filling in the blanks and open answers.

What is the pass mark for this course?

To pass the end of course assessment, you must achieve a passing rate of 80% or more.

If I fail, how many times can I take the end of course assessment?

You can retake the end of course assessment as many times as required.

Do I get charged for reattempting the end of course assessment?

No. There will be no extra charges for reattempting the end of course assessment.

Do I get a certificate once I have passed the course?

Yes, you can download a digital CPD certificate in PDF format after completing the end of course assessment. You can save or print your certificate from your learner profile.

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Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.

Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.

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How do I book this course?

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

What if I am booking the course for someone else?

If you are booking the course for someone else, please state their name(s) in the 'notes' section of the basket. You will be able to enrol the course to the learner from your profile.

How do I access my learning materials?

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

How does the course work?

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a 'knowledge check' section. This section helps the learners remember what they have learnt.

Do I need a computer to complete this course?

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

How long does it take to complete this course?

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

What is the deadline to complete this course?

There is no deadline for completion. The course will expire from a learner's account after 365 days, whether it has been accessed or not.

Do I complete the end of course assessment online?

Yes. All end of course assessments are completed online.

What is the passing rate for this course?

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

When will I get my certificate?

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Where will I find my certificate?

Obtained certificates can be downloaded from the learner's profile page.

What is your refund policy?

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Will I be able to access learning materials on multiple devices, such as tablets and mobile phones?

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

Is a specific internet web browser recommended to complete this course?

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

How long do learners have to complete a course?

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

How many CPD hours or CPD points is this course worth?

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

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