Coaching and Mentoring Training – Online Course – CPD Accredited
£19.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
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Coaching and Mentoring - Online Training Course - Intermediate Level - CPDUK Accredited.
Welcome to our online Coaching and Mentoring training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
You are in your office looking over your performance report, and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude, and you know they can do better. You do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled, and you know being frustrated makes matters worse. What do you do?
The online Coaching and Mentoring training course focus on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you can foster a great working relationship with your employees through understanding them and strategic goal setting.
Entry requirements - No prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This online Coaching and Mentoring training course is suitable for those who want to know more about mentoring and coaching.
What is covered in this course?
This online Coaching and Mentoring training course includes the following:
- Module One: Getting Started
- Module Two: Defining Coaching and Mentoring
- Module Three: Setting Goals
- Module Four: Understanding the Reality
- Module Five: Developing Options
- Module Six: Wrapping it All Up
- Module Seven: The Importance of Trust
- Module Eight: Providing Feedback
- Module Nine: Overcoming Roadblocks
- Module Ten: Reaching the End
- Module Eleven: How Mentoring Differs from Coaching
- Module Twelve: Wrapping Up
Coaching and Mentoring - Online Training Course - Intermediate Level - CPDUK Accredited.
Course aims and objectives
The online Coaching and Mentoring training course focuses on how to coach your employees to higher performance better. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you can foster a great working relationship with your employees through understanding them and strategic goal setting.
Learning outcomes
The learning outcomes of this online Coaching and Mentoring training course are to:
- Define coaching, mentoring and the GROW model
- Identify and set appropriate goals using the SMART technique of goal setting
- Identify the steps necessary in defining the current state or reality of your employee’s situation
- Identify the steps in developing a finalised plan or wrapping it up and getting your employee motivated to accomplish those plans
- Identify the benefits of building and fostering trust with your employee
- Identify the steps in giving useful feedback while maintaining trust
- Identify and overcoming common obstacles
- Identify when the coaching is at an end and transitioning your employee to other growth opportunities
- Identify the difference between mentoring and coaching.
Why is this Coaching and Mentoring course important?
Coaching and mentoring have become increasingly necessary in today’s time. It is being used for both personal and professional development. Mentoring and coaching help to build a positive and concrete change in individuals and to boost the transfer of knowledge from the coach/mentor to the individual.
In the case of organisations and companies, coaching and mentoring become profoundly beneficial for the career growth of their employees. Thus various entities in their organisational systems have implemented mentoring or coaching.
At the workplace, mentoring or coaching is practised when the management notices that there are employees who must improve their potentials to achieve better in and through their jobs by being more prolific. Those employees who need to strengthen their skills, working behaviour lapses and problems with performance output are trained under the supervision of a coach or a mentor. After assessing the lacunae and shortcomings of a workplace, it is recommended to go either for coaching or mentoring.
Coaching and Mentoring - Online Training Course - Intermediate Level - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Submit your review | |
Well structured
Basic presentation, but covers the topic.
Easy layout of website, all information needed explained.
Can retake test multiple times which is a plus and can easily go back and read what information you may have missed
loved it
very good
Very good
l would highly recommend the course.
If you have a busy lifestyle and cant manage to complete a course in a facilitie.
This is done in the comfort of your own home,with flexible timing.
informative and helpful
Good course which anyone in management or supervisory role can learn a lot from
The material is great, have learned lots.