Care Certificate Standard 6 – Communication – Online CPDUK Certified

Care Certificate Standard 6 – Communication – Online CPDUK Certified

Care Certificate Standard 6 – Communication - Online Training Course - CPD Accredited - Mandatory Compliance UK -

Care Certificate Standard 6 – Communication – Online CPDUK Certified

£14.99

In stock

£14.99

Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.

  • Overview
  • Objectives
  • Assessment & Certification
  • Why Choose Us?
  • FAQs
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Care Certificate Standard 6 - Communication - Online Training Course - Level 2 -  CPDUK Accredited.

 

Care Certificate Standard 6 – Communication - E-Learning Courses - Mandatory Compliance UK -

Welcome to our online Care Certificate Standard 6 (Communication) training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

The Care Certificate Standard 6 (Communication) training course covers communication in health and social care settings. Communication is the act of conveying intended meanings from one entity or group to another through the use of mutually understood signs and semiotic rules.

It is essential for health and social care workers to understand the importance of effective communication. Excellent communication develops your knowledge and understanding about individuals and the part played by other workers so that the best care and support possible can be provided. It helps build working relationships where each person’s views are valued and taken into account.

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

Entry requirements - no prerequisites required

Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification - Downloadable CPD certified certificate

Cost(s) of assessment and certification - Assessment and certification costs included in the course price

Course accreditation - CPD Certification Service (CPDUK)

Who is the course for?

The online Care Certificate Standard 6 (Communication) training course was developed for new healthcare and social care staff as part of their workplace induction. 

The primary audience of the Care Certificate is Healthcare Support Workers or Adult Social Care Workers. It is also suitable for existing health and social care staff who do not hold recognised qualifications.

Clinical support roles

The online Care Certificate Standard 6 (Communication) training course is suitable for those giving support to clinical roles in the NHS and other healthcare settings where there is any direct contact with patients, including:

  • Health Care Assistants, 
  • Care Support Workers, and
  • Assistant Practitioners.

Adult social care workers

The online Care Certificate Standard 6 (Communication) training course is also suitable for those giving support in community settings, including:

  • Adult Social Care workers in residential, nursing homes and hospices,
  • Home care workers, and
  • Domiciliary care staff.

Non-clinical roles

The online Care Certificate Standard 6 (Communication) training course is also suitable for other social care roles include:

  • Caring volunteers,
  • Porters,
  • Cooks, and
  • Drivers with direct contact with patients/ service users.
Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

What is covered in this course?

This online Care Certificate Standard 6 (Communication) training course covers the following:

  • Unit 1 - Introduction
  • Unit 2 - Types of communication
  • Unit 3 - Choosing appropriate methods of communication
  • Unit 4 - Successful communication
  • Unit 5 - Communication needs and preferences
  • Unit 6 - Key legislation and guidance
  • Summary.
Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)
Care Certificate Standard 6 – Communication - Online Training Course - CPD Accredited - Mandatory Compliance UK -Care Certificate Standard 6 - Communication - Online Training Course - Level 2 - CPDUK Accredited.

Care Certificate Standard 6 – Communication - E-Learning Courses - Mandatory Compliance UK -

Course aims and objectives

The aims of this online Care Certificate Standard 6 (Communication) training course are to:

  • Develop an awareness of the importance of effective communication skills at the workplace.
  • Appreciate the various types of communication suitable for people with special needs.
  • Appreciate the role of nonverbal cues in communication.

Learning objectives

By the end of this online Care Certificate Standard 6 (Communication) training course, you will be able to:

  • Describe the different ways people communicate, how it affects relationships at work, and why we should observe and be receptive to an individual’s reactions when communicating with them.
  • Describe how to establish an individual’s communication and language needs, wishes and preferences.
  • List a range of communication methods and styles that could help meet an individual’s communication needs and preferences.
  • Describe how to reduce barriers to communication and where to find support to help with effective communication.

Learning outcomes

On completion of this online Care Certificate Standard 6 (Communication) training course, the learner will be able to:

  • Describe how communication affects relationships at work.
  • State why it is essential to observe and be receptive to an individual's reactions.
  • List a range of communication methods and styles that could help meet an individual's communication needs, wishes and preferences.
  • Describe ways to reduce barriers to effective communication.
  • Identify the principles and practices relating to confidentiality.
  • Describe who to ask for advice and support about confidentiality.
  • Suggest when to report any concerns about the need for communication aids.

Why is this Care Certificate Standard 6 training course important?

Excellent communication develops your knowledge and understanding about individuals and the part played by other workers to ensure providing the best care and support possible. It helps build working relationships where each person's views are valued and taken into account. 

Communication is an essential part of a caring relationship as it helps to encourage trusting relationships with other workers, as well as the individuals you care for and their families.

Types of communication

Talking is often seen as the most common method or type of communication, but most communication is silent. Gestures, tone of voice, grins, grimaces, shrugs, nods, moving away or closer, crossing arms and legs all tell us far more than words.

Learning to take account of these reactions is all part of developing your communication skills to achieve the best outcomes for individuals. Communication can be harder when we can’t see these signs such as when we use the phone, texts or email.

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)
Care Certificate Standard 6 – Communication - Online Training Course - CPD Accredited - Mandatory Compliance UK -Care Certificate Standard 6 - Communication - Online Training Course - Level 2 - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
Online Health and Social Care Training Courses

After completing the end of course assessment with a passing rate of 80%, you will be able to download, save and/or print a quality assured CPD certificate.

You will be able to print or save your quality assured certificate in PDF format from your learner profile.

If you require a hard copy of your certificate, this will cost £8.00. The certificate will be dispatched to you within 48 hours of completing the course.

This certificate does not have an expiration date. However, based on industry best practice guidelines, the recommended renewal period for the training is three years. The recommended renewal date will be indicated on your certificate.

All our eLearning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK). These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).


Yes, there is an end of course assessment. After completing the learning materials, you will be redirected to the ‘End of Course Assessment’ section.

You will be asked to answer 20 questions. These questions are a combination of single and multiple choice questions, reordering answers, filling in the blanks and open answers.

To pass the end of course assessment, you must achieve a passing rate of 80% or more.

You can retake the end of course assessment as many times as required.

No. There will be no extra charges for reattempting the end of course assessment.

Yes, you can download a digital CPD certificate in PDF format after completing the end of course assessment. You can save or print your certificate from your learner profile.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Health and Social Care Training Courses

The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.

Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.


Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.

Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).


Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:

  • Continuing Professional Development (CPD)
  • Care Quality Commission (CQC)
  • Health and Safety Executive (HSE)
  • National Institute for Health and Clinical Excellence (NICE)
  • Qualifications and Credits Framework (QCF).

We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.

Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.

  • Online, self-paced training
  • 24-hour learner support
  • High-quality interactive courses
  • Intuitive learning management system
  • Complete modules within 1-2 hours
  • Meet organisational mandatory training needs
  • Meet training requirements for statutory training
  • Instant digital CPD certificates on completion
  • Meet current UK legislation and guidelines
  • Over 500 CPD courses covering multiple business sectors
  • Free blended learning environment (BLE) for all organisations.

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.


Online email and chat support are available to enrolled students while studying to help clarify any questions.

All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.

The CPD certificates, awarded upon successful completion, can be used to log your hours against.

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care Mandatory Training Courses

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please state their name(s) in the 'notes' section of the basket. You will be able to enrol the course to the learner from your profile.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a 'knowledge check' section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner's account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner's profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.


Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

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Health & Social Care Training Providers - UK Accredited
Average rating:  
 13 reviews
by Joanne Jackson on Health & Social Care Training Providers - UK Accredited
care certificate
What did you like most about the course?: could complete in my time
Would you recommend this course to your colleagues?: Yes

Thanks

by Samuel Makanaka on Health & Social Care Training Providers - UK Accredited
Communication
What did you like most about the course?: nothing
Would you recommend this course to your colleagues?: No

No reviews

by Mihai_Agavriloaiei on Health & Social Care Training Providers - UK Accredited
Would you recommend this course to your colleagues?: Yes

by Jasdeep Kaur_Varaitch on Health & Social Care Training Providers - UK Accredited
Great
What did you like most about the course?: Everything
Would you recommend this course to your colleagues?: Yes

Graet

by Valeria Hermoza on Health & Social Care Training Providers - UK Accredited
Communication
What did you like most about the course?: All
Would you recommend this course to your colleagues?: Yes

yes

by Lyndsay Ann Barden on Health & Social Care Training Providers - UK Accredited
Communication
What did you like most about the course?: Very informative
Would you recommend this course to your colleagues?: Yes

Very informative

by Victor Martinez on Health & Social Care Training Providers - UK Accredited
Care assistant
What did you like most about the course?: Non-verbal cues
Would you recommend this course to your colleagues?: Yes

Ok

by Karima Abbidi Charif Charif on Health & Social Care Training Providers - UK Accredited
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What did you like most about the course?: XXXXXXXXXXXXXXXX
Would you recommend this course to your colleagues?: Yes

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by Fola Bode on Health & Social Care Training Providers - UK Accredited
comunication
What did you like most about the course?: help comunication
Would you recommend this course to your colleagues?: Yes

cool

by Gail Odell on Health & Social Care Training Providers - UK Accredited
communication
What did you like most about the course?: indepth
Would you recommend this course to your colleagues?: Yes

very good

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