Care Certificate Standard 3 – Online Training Course – CPD Accredited

Care Certificate Standard 3 – Online Training Course – CPD Accredited

Care Certificate Standard 3 - Duty of Care - The Mandatory Training Group UK -

Care Certificate Standard 3 – Online Training Course – CPD Accredited

£14.99

In stock

£14.99

Welcome to our ‘care certificate standard 3 – duty of care’ online training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

  • Overview
  • Description
  • Assessment
  • Certification
  • Why Choose Us?
  • FAQs

Care Certificate Standard 3 - Duty of Care - Online Training Course - CPD Accredited E-Learning Courses.

Study method - Online, self-paced

Estimated duration (Indicative CPD hours) - 2 hours

Course format - Online (24/7 access)

Entry requirements - no prerequisites required

Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification - Downloadable CPD certified certificate

Cost(s) of assessment and certification - Assessment and certification costs included in the course price

Course accreditation - CPD Certification Service (CPDUK)

Course access - Part-time (1-year access)

Course delivery – via desktop PC/MAC, laptops, tablets or smartphones.

Statutory and Mandatory Training Providers UK - The Mandatory Training Group E-Learning for Health and Social Care Courses -
Who is the course for?

This Care Certificate Standard 3 (Duty of Care) e-learning course should be completed by those who work in health and social care services, including:

  • New members of staff in Healthcare Support Worker roles,
  • New members of staff in Adult Social Care Worker roles, and
  • Any staff members who provide direct care to patients or individuals needing support.

This Care Certificate Standard 3 (Duty of Care) e-learning course will also be useful for:

  • Staff moving into new roles within their organisation,
  • Refreshing the knowledge of any member of staff,
  • NHS nursing, AHP and care staff,
  • Agency care workers,
  • Healthcare assistants (HCAs),
  • Support workers,
  • Care assistants, and
  • Community services.
Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)
Why is this course important?

Your duty of care is also to other workers, for example, in a hospital, to doctors, nurses and healthcare support workers but also to caterers, cleaners and maintenance workers. If you are a home care worker, you will probably work alone in a variety of homes, but there may well be other people on the premises, as well as whoever you are there to support. Your duty of care is to each individual and to the other workers you come into contact within the community.

The duty of care is part of the code of conduct for healthcare support workers and adult social care workers in England and will most likely also be in your job description. It is essential that you have the knowledge and skills to act on your duty of care in your role but that you don’t work beyond it.

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)
Are you looking to buy multiple licences for your team?

We offer very competitive volume discounts for users looking to enrol multiple candidates on to any of our online health and social care training courses and qualifications.

Please call our Support Team on 024 7610 0090 or via Email to discuss your organisational e-learning requirements.

Care Certificate Standard 3 - Duty of Care - Online Training Course - CPDUK Accredited E-Learning Courses.
Course aims and objectives

This Care Certificate Standard 3 (Duty of Care) training course helps health and social care workers to understand their legal responsibilities to those they provide care.

You have a duty of care to all those receiving care and support in your workplace. This means promoting well being and making sure that people are kept safe from harm, abuse and injury. Duty of care is a legal requirement; you cannot choose whether to accept it. It applies as soon as someone has care or treatment. Breaking this duty, for example, through negligence, could result in legal action.

Learning outcomes

On completion of this Care Certificate Standard 3 (Duty of Care) online training course, the learner will have an improved understanding of the following:

  • What is the duty of care?
  • Duty of care in practice,
  • Raising concerns,
  • Supporting independence,
  • Supporting people to make decisions,
  • Mental capacity and decision making
  • Comments and complaints,
  • Complaints handling process,
  • Incidents, errors and near misses,
  • Legislation – incident reporting,
  • Managing Conflict in the workplace, and
  • Handling challenging behaviour in the workplace.
Statutory and Mandatory Training Providers UK - The Mandatory Training Group E-Learning for Health and Social Care Courses -
Course content – Care Certificate Standard 3 - Duty of care online course

This online Care Certificate Standard 3 (Duty of Care) training course covers the following:

  • Understand how duty of care contributes to safe practice
    • Define the 'duty of care.’
    • Describe how the duty of care affects their work role
  • Understand the support available for addressing dilemmas that may arise about duty of care
    • Describe difficulties that may arise between the duty of care and an individual’s rights
    • Explain what they must and must not do within their role in managing conflicts and dilemmas
    • Explain where to get additional support and advice about how to resolve such difficulties
  • Deal with Comments and complaints
    • Demonstrate how to respond to comments and complaints in line with legislation and agreed on ways of working
    • Describe who to ask for advice and support in handling comments and complaints
    • Explain the importance of learning from comments and complaints to improve the quality of service
  • Deal with Incidents, errors and near misses
    • Describe how to recognise adverse events, incidents, errors and near misses
    • Explain what they must and must not do about adverse events, incidents, errors and near misses
    • List the legislation and agreed on ways of working concerning reporting any adverse events, incidents, errors and near misses
  • Deal with confrontation and difficult situations
    • List the factors and difficult situations that may cause confrontation
    • Describe how communication can be used to solve problems and reduce the likelihood or impact of confrontation
    • Describe how to assess and mitigate risks in confrontational situations
    • Demonstrate how and when to access support and advice about resolving conflicts
    • Explain the agreed ways of working for reporting any confrontations
Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)
Care Certificate Standard 3 - Duty of Care - Online Training Course - CPDUK Accredited E-Learning Courses.
Is there an end of course assessment?

Yes, there is an end of course assessment. After completing the learning materials, you will be redirected to the ‘End of Course Assessment’ section.

How many questions am I required to answer?

You will be asked to answer 20 questions. These questions are a combination of single and multiple choice questions, reordering answers, filling in the blanks and open answers.

What is the pass mark for this course?

To pass the end of course assessment, you must achieve a passing rate of 80% or more.

If I fail, how many times can I take the end of course assessment?

You can retake the end of course assessment as many times as required.

Do I get charged for reattempting the end of course assessment?

No. There will be no extra charges for reattempting the end of course assessment.

Do I get a certificate once I have passed the course?

Yes, you can download a digital CPD certificate in PDF format after completing the end of course assessment. You can save or print your certificate from your learner profile.

Statutory and Mandatory Training Providers UK - The Mandatory Training Group E-Learning for Health and Social Care Courses -
Care Certificate Standard 3 - Duty of Care - Online Training Course - CPDUK Accredited E-Learning Courses.
Complete 'End of Course Assessment'

After completing the end of course assessment with a passing rate of 80%, you will be able to download, save and/or print a quality assured CPD certificate.

Save or print your certificate from your device

You will be able to print or save your quality assured certificate in PDF format from your learner profile.

Posted certificate

If you require a hard copy of your certificate, this will cost £8.00. The certificate will be dispatched to you within 48 hours of completing the course.

Certificate renewal

This certificate does not have an expiration date. However, based on industry best practice guidelines, the recommended renewal period for the training is three years. The recommended renewal date will be indicated on your certificate.

Course accreditation

All our eLearning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK). These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Statutory and Mandatory Training Providers UK - The Mandatory Training Group E-Learning for Health and Social Care Courses -
Care Certificate Standard 3 - Duty of Care - Online Training Course - CPDUK Accredited E-Learning Courses.

The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions. Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.

Why is compliance training required?

Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.

Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).

Meet statutory and mandatory requirements

Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:

  • Continuing Professional Development (CPD)
  • Care Quality Commission (CQC)
  • Health and Safety Executive (HSE)
  • National Institute for Health and Clinical Excellence (NICE)
  • Qualifications and Credits Framework (QCF).
E-Learning for health and social care

We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.

Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.

  • Online, self-paced training
  • 24-hour learner support
  • High-quality interactive courses
  • Intuitive learning management system
  • Complete modules within 1-2 hours
  • Meet organisational mandatory training needs
  • Meet training requirements for statutory training
  • Instant digital CPD certificates on completion
  • Meet current UK legislation and guidelines
  • Over 500 CPD courses covering multiple business sectors
  • Free blended learning environment (BLE) for all organisations.
Learn anywhere, anytime on any device

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Tutor support

Online email and chat support are available to enrolled students while studying to help clarify any questions.

Accredited UK training organisation

All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.

The CPD certificates, awarded upon successful completion, can be used to log your hours against.

Statutory and Mandatory Training Providers UK - The Mandatory Training Group E-Learning for Health and Social Care Courses -
Care Certificate Standard 3 - Duty of Care - Online Training Course - CPDUK Accredited E-Learning Courses.
How do I book this course?

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

What if I am booking the course for someone else?

If you are booking the course for someone else, please state their name(s) in the 'notes' section of the basket. You will be able to enrol the course to the learner from your profile.

How do I access my learning materials?

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

How does the course work?

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a 'knowledge check' section. This section helps the learners remember what they have learnt.

Do I need a computer to complete this course?

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

How long does it take to complete this course?

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

What is the deadline to complete this course?

There is no deadline for completion. The course will expire from a learner's account after 365 days, whether it has been accessed or not.

Do I complete the end of course assessment online?

Yes. All end of course assessments are completed online.

What is the passing rate for this course?

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

When will I get my certificate?

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Where will I find my certificate?

Obtained certificates can be downloaded from the learner's profile page.

What is your refund policy?

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Will I be able to access learning materials on multiple devices, such as tablets and mobile phones?

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

Is a specific internet web browser recommended to complete this course?

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

How long do learners have to complete a course?

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

How many CPD hours or CPD points is this course worth?

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

Statutory and Mandatory Training Providers UK - The Mandatory Training Group E-Learning for Health and Social Care Courses -
Care Certificate Standard 3 - Duty of Care - Online Training Course - CPDUK Accredited E-Learning Courses.