Care Certificate Standard 3 – Duty of Care – Online CPD Certified

Care Certificate Standard 3 – Duty of Care – Online CPD Certified

Care Certificate Standard 3 - Online Training Course - CPD Accredited - Mandatory Compliance UK -

Care Certificate Standard 3 – Duty of Care – Online CPD Certified

£14.99

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£14.99

Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), Training Qualifications UK (TQUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.

  • Overview
  • Objectives
  • Assessment & Certification
  • Why Choose Us?
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Care Certificate Standard 3 - Online Training Course - Level 1 -  CPDUK Accredited.

 

Care Certificate Standard 3 - E-Learning Courses - Mandatory Compliance UK -

Welcome to our online Care Certificate Standard 3 (Duty of Care) training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

The “duty of care” refers to the obligations placed on people to act towards others in a certain way, following specific standards.

The term is sometimes used to cover both legal and professional duties that health care practitioners may have towards others, but there are distinctions between the two.

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

Entry requirements - no prerequisites required

Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification - Downloadable CPD certified certificate

Cost(s) of assessment and certification - Assessment and certification costs included in the course price

Course accreditation - CPD Certification Service (CPDUK)

Who is the course for?

The online Care Certificate Standard 3 (Duty of Care) training course was developed for new healthcare and social care staff as part of their workplace induction. 

The primary audience of the Care Certificate is Healthcare Support Workers or Adult Social Care Workers. It is also suitable for existing health and social care staff who do not hold recognised qualifications.

Clinical support roles

The online Care Certificate Standard 3 (Duty of Care) training course is suitable for those giving support to clinical roles in the NHS and other healthcare settings where there is any direct contact with patients, including:

  • Health Care Assistants, 
  • Care Support Workers, and
  • Assistant Practitioners.

Adult social care workers

The online Care Certificate Standard 3 (Duty of Care) training course is also suitable for those giving support in community settings, including:

  • Adult Social Care workers in residential, nursing homes and hospices,
  • Home care workers, and
  • Domiciliary care staff.

Non-clinical roles

The online Care Certificate Standard 3 (Duty of Care) training course is also suitable for other social care roles including:

  • Caring volunteers,
  • Porters,
  • Cooks, and
  • Drivers with direct contact with patients/ service users.
Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

What is covered in this course?

This online Care Certificate Standard 3 (Duty of Care) training course covers the following:

  • Introduction to duty of care:
    • Your duties and responsibilities,
    • Duty of care to other employees,
    • Wellbeing,
    • Code of conduct,
    • Health and social care code of conduct,
  • What is the duty of care?:
    • Duty of care in practice,
    • Delivering your duty of care,
    • Raising concerns,
  • Supporting independence:
    • Your role and responsibilities,
    • Individuals’ right to make choices,
    • Carrying out risk assessments,
    • Advocates,
    • Supporting people to make decisions,
    • Dilemmas in practice,
    • Mental capacity and decision making,
    • The Mental Capacity Act,
    • Lack of capacity is not permanent,
  • Dealing with comments, concerns and complaints:
    • Comments, concerns and complaints,
    • Complaints handling process,
    • Patient Advice and Liaison Service,
  • Relevant legislation:
    • Key legislation and regulations,
      • The Health and Safety at Work etc. Act 1974,
      • The Management of Health and Safety Regulations 1999,
      • RIDDOR 2013,
      • COSHH 2002,
      • PUWER 1998,
    • Care and compassion,
    • Incidents, errors and near misses,
    • Addressing mistakes appropriately,
  • Managing Conflict in the workplace:
    • Causes of conflict,
    • Following local policies and procedures,
    • Handling challenging behaviour,
    • Knowing the individual(s) you are supporting,
    • Knowing when to leave the scene,
    • Importance of communicating effectively, and 
    • Additional training requirements.
  • Summary
  • References and resources
Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)
Care Certificate Standard 3 - Online Training Course - CPD Accredited - Mandatory Compliance UK -Care Certificate Standard 3 - Online Training Course - Level 1 - CPDUK Accredited.

Care Certificate Standard 3 - E-Learning Courses - Mandatory Compliance UK -

Course aims and objectives

This online Care Certificate Standard 3 (Duty of Care) training course helps health and social care workers to understand their legal responsibilities to those they provide care.

You have a duty of care to all those receiving care and support in your workplace. This means promoting well being and making sure that people are kept safe from harm, abuse and injury. Duty of care is a legal requirement; you cannot choose whether to accept it. It applies as soon as someone has care or treatment. Breaking this duty, for example, through negligence, could result in legal action.

Learning objectives

At the online Care Certificate Standard 3 (Duty of Care) training course, the learner will be able to:

  • Define ‘duty of care’,
  • Describe the challenges that may occur between the duty of care and an individual’s rights,
  • Describe the best person to ask for advice and support in handling comments and complaints,
  • Describe the ways of recognising adverse events, incidents, errors and near misses,
  • Explain the pros and cons of adverse events, incidents, errors and near misses, 
  • Enumerate the legislation and accepted ways of working about reporting any adverse events, incidents, errors and near misses,
  • Identify the factors and difficult situations that may cause confrontation, and
  • Describe risk assessment strategies in confrontational situations.

Learning outcomes

After completing this online Care Certificate Standard 3 (Duty of Care) training course, the learner will be able to:

  • Understand the significance of duty of care to safe practice: 
    • Define ‘duty of care’, 
    • Describe how the duty of care affects their work role. 
  • Determine the support available for addressing dilemmas that may arise about duty of care: 
    • Describe the challenges that may occur  between the duty of care and an individual’s rights, 
    • Explain the essential things to do within their role in managing conflicts and dilemmas,
    • Know where to get additional support and guidance when addressing workplace concerns.
  • Deal with comments and complaints: 
    • Demonstrate the manner of responding to comments and complaints in line with legislation and the approved ways of working, 
    • Describe the best person to ask for advice and support in handling comments and complaints,
    • Explain the significance of learning from comments and complaints to improve service quality. 
  • Deal with incidents, errors and near misses: 
    • Describe how to recognise adverse events, incidents, errors and near misses,
    • Explain what they must and must not do in relation to adverse events, incidents, errors and near misses,
    • Enumerate the legislation and the approved ways of working about reporting any adverse events, incidents, errors and near misses. 
  • Deal with confrontation and difficult situations: 
    • List the factors and difficult situations that may cause confrontation,
    • Describe the use of communication when resolving workplace confrontations,
    • Describe how to assess and reduce risks in confrontational situations,
    • Demonstrate how and when to access support and advice about resolving conflicts,
    • Specify the appropriate ways of reporting any workplace confrontations.

Why is this Care Certificate Standard 3 (Duty of Care) course important?

Your duty of care is also to other workers, for example, in a hospital, to doctors, nurses and healthcare support workers but also to caterers, cleaners and maintenance workers. If you are a home care worker, you will probably work alone in a variety of homes, but there may well be other people on the premises, as well as whoever you are there to support. Your duty of care is to each individual and to the other workers you come into contact within the community.

The duty of care is part of the code of conduct for healthcare support workers and adult social care workers in England and will most likely also be in your job description. It is essential that you have the knowledge and skills to act on your duty of care in your role but that you don’t work beyond it.

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)
Care Certificate Standard 3 - Online Training Course - CPD Accredited - Mandatory Compliance UK -Care Certificate Standard 3 - Online Training Course - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
Online Health and Social Care Training Courses

After completing the end of course assessment with a passing rate of 80%, you will be able to download, save and/or print a quality assured CPD certificate.

You will be able to print or save your quality assured certificate in PDF format from your learner profile.

If you require a hard copy of your certificate, this will cost £8.00. The certificate will be dispatched to you within 48 hours of completing the course.

This certificate does not have an expiration date. However, based on industry best practice guidelines, the recommended renewal period for the training is three years. The recommended renewal date will be indicated on your certificate.

All our eLearning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK). These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).


Yes, there is an end of course assessment. After completing the learning materials, you will be redirected to the ‘End of Course Assessment’ section.

You will be asked to answer 20 questions. These questions are a combination of single and multiple choice questions, reordering answers, filling in the blanks and open answers.

To pass the end of course assessment, you must achieve a passing rate of 80% or more.

You can retake the end of course assessment as many times as required.

No. There will be no extra charges for reattempting the end of course assessment.

Yes, you can download a digital CPD certificate in PDF format after completing the end of course assessment. You can save or print your certificate from your learner profile.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Health and Social Care Training Courses

The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.

Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.


Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.

Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).


Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:

  • Continuing Professional Development (CPD)
  • Care Quality Commission (CQC)
  • Health and Safety Executive (HSE)
  • National Institute for Health and Clinical Excellence (NICE)
  • Qualifications and Credits Framework (QCF).

We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.

Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.

  • Online, self-paced training
  • 24-hour learner support
  • High-quality interactive courses
  • Intuitive learning management system
  • Complete modules within 1-2 hours
  • Meet organisational mandatory training needs
  • Meet training requirements for statutory training
  • Instant digital CPD certificates on completion
  • Meet current UK legislation and guidelines
  • Over 500 CPD courses covering multiple business sectors
  • Free blended learning environment (BLE) for all organisations.

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.


Online email and chat support are available to enrolled students while studying to help clarify any questions.

All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.

The CPD certificates, awarded upon successful completion, can be used to log your hours against.

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care Mandatory Training Courses

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please state their name(s) in the 'notes' section of the basket. You will be able to enrol the course to the learner from your profile.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a 'knowledge check' section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner's account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner's profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.


Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

 

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

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Average rating:  
 20 reviews
by Samuel Makanaka on
Duty of care
What did you like most about the course?: All
Would you recommend this course to your colleagues?: Yes

No reviews

by Mihai_Agavriloaiei on
Would you recommend this course to your colleagues?: Yes

by Jasdeep Kaur_Varaitch on
Great
What did you like most about the course?: Everything
Would you recommend this course to your colleagues?: Yes

Great

by Valeria Hermoza on
Duty of Care
What did you like most about the course?: All
Would you recommend this course to your colleagues?: Yes

Yes

by anita mariana _enache on
duty of care
What did you like most about the course?: everything
Would you recommend this course to your colleagues?: Yes

The course is amazing

by Lyndsay Ann Barden on
Duty of Care
What did you like most about the course?: Very imformative
Would you recommend this course to your colleagues?: Yes

Very imformative

by Mariusz_Musialek on
Care Training Cours
What did you like most about the course?: Questions
Would you recommend this course to your colleagues?: Yes

Cours is ok. Contains a lot of informations. I learn a lot from it.

by Victor Martinez on
Care assistant
What did you like most about the course?: All the new information
Would you recommend this course to your colleagues?: Yes

9/10

by Ignacio Magan Laca on
15 Standards
What did you like most about the course?: It is clear and you can correct your answers after feedback.
Would you recommend this course to your colleagues?: Yes

Clear and easy: a good first step to get familiarized with the 15 Standards.

by Karima Abbidi Charif Charif on
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What did you like most about the course?: xxxxxxxxxxxxxxxxxxxxxx
Would you recommend this course to your colleagues?: Yes

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