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Care Certificate Standard 14 – Train the Trainer Course + Trainer Pack

Care Certificate Standard 14 - e-Trainer Pack - CPDUK Accredited - The Mandatory Compliance UK -

Care Certificate Standard 14 – Train the Trainer Course + Trainer Pack

£295.00

In stock

£295.00

Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.

  • Overview
  • Objectives
  • Assessment & Certification
  • Why Choose Us?
  • FAQs
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Care Certificate Standard 14 - Train the Trainer Course + Trainer Pack – Level 3 - CPDUK Accredited.

Care Certificate Standard 14 - Train the Trainer Course - Mandatory Compliance UK -

Welcome to our online Care Certificate Standard 14 (Handling Information) Train the Trainer Course + Trainer Pack for frontline healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Personal and sensitive information must be protected and only shared with people who need to know. Health and social care providers must be familiar with the General Data Protection Regulations (GDPR).

This online Care Certificate Standard 14 (Handling Information) Train the Trainer Course + Trainer Pack covers issues relating to handling personal and sensitive information in health and social care providers. The information about an individual’s care and support may be personal and sensitive.

Entry requirements - no prerequisites required

Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)

Certification/Qualification - Downloadable CPD certified certificate

Cost(s) of assessment and certification - Assessment and certification costs included in the course price

Course accreditation - CPD Certification Service (CPDUK)

Who is the course for?

This online Care Certificate Standard 14 (Handling Information) Train the Trainer Course + Trainer Pack was developed for healthcare and social care staff who are responsible for workplace induction and onboarding training in the following roles:

  • Clinical support roles
  • Adult social care workers
  • Non-clinical roles.

Clinical support roles

This eLearning Care Certificate Standard 14 (Handling Information) Train the Trainer Course + Trainer Pack provides subject knowledge to trainers who train new and unqualified staff in clinical roles within the NHS and other healthcare settings where there is any direct contact with patients, including:

  • Health care assistants 
  • Care support workers
  • Assistant practitioners.

Adult social care workers and non-clinical roles

The e-learning Care Certificate Standard 14 (Handling Information) Train the Trainer Course + Trainer Pack is also suitable for trainers who train staff in community care settings, including:

  • Home care workers
  • Domiciliary care staff

Non-clinical roles

  • Caring volunteers
  • Porters
  • Cooks
  • Drivers with direct contact with patients/service users.

What is covered in this course?

This online Care Certificate Standard 14 (Handling Information) Train the Trainer Course + Trainer Pack covers the following:

  • Unit 1 – Introduction,
  • Unit 2 – NDG recommendations,
  • Unit 3 – Personal information,
  • Unit 4 – Data security and confidentiality,
  • Unit 5 – Informing patients and service users,
  • Unit 6 – GDPR
  • Summary.
Care Certificate Standard 14 - Train the Trainer - The Mandatory Compliance UK -Care Certificate Standard 14 - Train the Trainer Course + Trainer Pack - Level 3 - CPDUK Accredited.

Care Certificate Standard 14 - Train the Trainer - The Mandatory Compliance UK -Course aims

Our online Care Certificate Standard 14 (Handling Information) Train the Trainer Course + Trainer Pack provide the learner (the trainer) with the necessary subject knowledge to deliver individual Care Certificate modules to new health and social care workers and those who do not hold formal qualifications. 

As a Care Certificate trainer, you may have to adapt the aims to meet your service requirements.

In general, the aims of the Care Certificate Standard 14 – Handling Information course are to:

  • Appreciate the importance of secure handling of data in health and care.
  • Outline the data breaches which can be encountered in healthcare settings.
  • Know how to deal with sensitive personal data.
  • Understand an individual’s rights and how to safeguard them.

Learning objectives

As a Care Certificate trainer, you will have to ensure that the learning objectives align with the needs of your organisational policies and procedures.

In general, on completion of the online Care Certificate Standard 14 (Handling Information) Train the Trainer Course + Trainer Pack, the learner will be able to:

  • Impart knowledge on data security in health and social care.
  • Conscientise the learner on their duties in line with health and social care principles and legislation.
  • Outline potential threats to information security and how they can be minimised efficiently.
  • Explain the principles of good documentation and recordkeeping in health and social care environments.
  • Describe the responsibilities of health and social care organisations in the endeavour to deliver personalised health care.

Learning outcomes

As a Care Certificate trainer, you will have to ensure that the learning outcomes align with the needs of your organisational policies and procedures.

In general, on completion of this online Care Certificate Standard 14 (Handling Information) Train the Trainer Course + Trainer Pack the learner will be able to:

  • Identify personal data which is a security concern in health and social care settings.
  • Explain one’s responsibilities under the National Data Guardian Standards.
  • Outline potential threats to the security of information and how to avoid or minimise them in practice.
  • Identify the different legislation and principles which guide handling of sensitive personal data.
  • Suggest the different ways of safeguarding confidential data in the health and care sector.

What is included in this Care Certificate Standard 14 Trainer Training Pack?

This online Care Certificate Standard 14 (Handling Information) Train the Trainer Course + Trainer Pack provides an all-in-one solution for Care Certificate trainers. Essentially, we will provide you with a Care Certificate Standard 14 training course in a box that includes the following:

  • Introductory video/How to use the trainer materials
  • Course register template
  • Care certificate standard 14 PowerPoint presentation
  • Lesson plan template
  • Care Certificate assessor guidance
  • Learning outcomes and workbook
  • Reflective activities
  • Course evaluation form
  • Trainer support information
  • FREE LearnPac LMS registration
    • Set-up on the LearnPac LMS as an administrative user
    • FREE 20 registrations for the Care Certificate Standard 14 (Handling Information) CPD course to allocate to learners/attendees
    • FREE blended learning environment for learner management and e-learning enrolment
    • Self-service dashboard for managing learners and their personal development.

The online Care Certificate Standard 14 (Handling Information) Trainer Pack PowerPoint slides, handouts and other trainer materials are fully editable. You can, therefore, amend them to meet your delegates’ requirements.

Care Certificate Standard 14 - Train the Trainer - The Mandatory Compliance UK -Care Certificate Standard 14 - Train the Trainer Course + Trainer Pack - Level 3 - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
Online Health and Social Care Training Courses

After completing the end of course assessment with a passing rate of 80%, you will be able to download, save and/or print a quality assured CPD certificate.

You will be able to print or save your quality assured certificate in PDF format from your learner profile.

If you require a hard copy of your certificate, this will cost £8.00. The certificate will be dispatched to you within 48 hours of completing the course.

This certificate does not have an expiration date. However, based on industry best practice guidelines, the recommended renewal period for the training is three years. The recommended renewal date will be indicated on your certificate.

All our eLearning courses and training programmes are externally peer-reviewed and approved by the CPD Certification Service (CPDUK). These courses comply with the universally accepted Continuous Professional Development (CPD) guidelines. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).


Yes, there is an end of course assessment. After completing the learning materials, you will be redirected to the ‘End of Course Assessment’ section.

You will be asked to answer 20 questions. These questions are a combination of single and multiple choice questions, reordering answers, filling in the blanks and open answers.

To pass the end of course assessment, you must achieve a passing rate of 80% or more.

You can retake the end of course assessment as many times as required.

No. There will be no extra charges for reattempting the end of course assessment.

Yes, you can download a digital CPD certificate in PDF format after completing the end of course assessment. You can save or print your certificate from your learner profile.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Health and Social Care Training Courses

The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.

Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.


Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.

Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).


Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:

  • Continuing Professional Development (CPD)
  • Care Quality Commission (CQC)
  • Health and Safety Executive (HSE)
  • National Institute for Health and Clinical Excellence (NICE)
  • Qualifications and Credits Framework (QCF).

We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.

Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.

  • Online, self-paced training
  • 24-hour learner support
  • High-quality interactive courses
  • Intuitive learning management system
  • Complete modules within 1-2 hours
  • Meet organisational mandatory training needs
  • Meet training requirements for statutory training
  • Instant digital CPD certificates on completion
  • Meet current UK legislation and guidelines
  • Over 500 CPD courses covering multiple business sectors
  • Free blended learning environment (BLE) for all organisations.

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.


Online email and chat support are available to enrolled students while studying to help clarify any questions.

All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.

The CPD certificates, awarded upon successful completion, can be used to log your hours against.

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses

Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care Mandatory Training Courses

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please state their name(s) in the 'notes' section of the basket. You will be able to enrol the course to the learner from your profile.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a 'knowledge check' section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner's account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner's profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.


Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.

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