Assertiveness and Self-Confidence – Online Course – CPDUK Accredited
£19.99
Mandatory Compliance is a leading UK provider of accredited online training courses for health and social care professionals and organisations that are approved by the CPD Certification Service (CPDUK), RoSPA, IATP, IFE, IIRSM and Gatehouse Awards.
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Assertiveness and Self-Confidence - Online Training Course - Intermediate Level - CPDUK Accredited.
Welcome to our online Assertiveness and Self-Confidence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be harrowing. These skills will provide opportunities and benefits to learners in their professional and personal lives.
This online Assertiveness and Self-Confidence training course will give learners an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of the learners’ lives and have a positive effect on all of them.
Entry requirements - no prerequisites required
Assessment type - Complete end of course assessment (80% needed to pass and gain CPD certificate)
Certification/Qualification - Downloadable CPD certified certificate
Cost(s) of assessment and certification - Assessment and certification costs included in the course price
Course accreditation - CPD Certification Service (CPDUK)
Who is the course for?
This online Assertiveness and Self-Confidence training course is suitable for those who want to be able to express feelings, wishes, wants and desires appropriately and is an essential personal and interpersonal skill.
What is covered in this course?
This online Assertiveness and Self-Confidence training course includes the following:
- Module One: Getting Started
- Module Two: What Does Self-Confidence Mean To You?
- Module Three: Obstacles to Our Goals
- Module Four: Communication Skills
- Module Five: The Importance of Goal Setting
- Module Six: Feeling the Part
- Module Seven: Looking the Part
- Module Eight: Sounding the Part
- Module Nine: Powerful Presentations
- Module Ten: Coping Techniques
- Module Eleven: Dealing with Difficult Behavior
- Module Twelve: Wrapping Up.
Assertiveness and Self-Confidence - Online Training Course - Intermediate Level - CPDUK Accredited.
Course aims and objectives
This Assertiveness and Self-Confidence eLearning course will give learners an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of the learners’ lives and have a positive effect on all of them.
Learning outcomes
The learning outcomes of this online Assertiveness and Self-Confidence training course are to:
- Define assertiveness and self-confidence, and list the four styles of communication
- Describe the types of negative thinking, and how one can overcome negative thoughts
- Explain the difference between listening and hearing.
- Define the importance of goal setting, and practice setting SMART goals for assertive behaviour
- Utilise methodologies for understanding your worth – and the use of positive self-talk
- List reasons why a pleasing appearance and body language are critical for creating a strong first impression
- Practice sending positive communications phrased as “I-Messages.”
- Practice strategies for gaining positive outcomes in a difficult interpersonal situation.
Why is this course important?
Being assertive means speaking up for yourself, being able to express your opinions and feelings and being able to say no. Assertiveness is essential for healthy self-esteem and your overall wellbeing. Assertiveness enables individuals to act in their own best interests, to stand up for themselves without undue anxiety, to express honest feelings comfortably and to express personal rights without denying the rights of others. Our online Assertiveness and Self-Confidence training course will help learners to become more confident in themselves.
Assertiveness and Self-Confidence - Online Training Course - Intermediate Level - CPDUK Accredited.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
Health & Social Care eLearning Courses - Online Training Courses - Leading UK Providers - CPDUK Accredited
The Mandatory Training Group is an accredited and trusted leading provider of statutory and mandatory training for health and social care providers across all UK regions.
Established by qualified health and social care professionals, we have extensive experience in various NHS, private and education sectors. Click here to see our full range of accredited courses, programmes and qualifications.
Staff working in health and social care environments must ensure that they complete appropriate statutory and mandatory training to provide safe and effective services.
Our health and social care training courses, programmes and qualifications were designed to provide effective learning and development opportunities for staff at all levels. Our packages include induction training, statutory and mandatory courses and continuing professional development (CPD).
Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice and standards including:
- Continuing Professional Development (CPD)
- Care Quality Commission (CQC)
- Health and Safety Executive (HSE)
- National Institute for Health and Clinical Excellence (NICE)
- Qualifications and Credits Framework (QCF).
We provide over 500 online CPD accredited training courses, programmes and qualifications. These course materials were developed to meet the needs of individuals and organisations from both the NHS and private sectors.
Some of the key benefits include health and social care workers to meet both their responsibilities and job roles, which are ideal for induction, awareness, knowledge and refresher training.
- Online, self-paced training
- 24-hour learner support
- High-quality interactive courses
- Intuitive learning management system
- Complete modules within 1-2 hours
- Meet organisational mandatory training needs
- Meet training requirements for statutory training
- Instant digital CPD certificates on completion
- Meet current UK legislation and guidelines
- Over 500 CPD courses covering multiple business sectors
- Free blended learning environment (BLE) for all organisations.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
All the courses are accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group is an accredited corporate provider of E-Learning courses, programmes and qualifications across all sectors. Click here to see our CPDUK accreditation.
The CPD certificates, awarded upon successful completion, can be used to log your hours against.
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We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.
To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.
Online Health and Social Care Training Courses - E-Learning Providers - CPDUK Accredited elearning Courses.
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There wasn't as much detail as I would have liked, but for a general overview it was quite good.
Great course,very enjoyable
great course just needs some more VAK experience
course really well presented and very good examples used
I found this course to be very helpful in assisting me in developing some extra skills for an increase in my self confidence.
An excellent course full of hints, tips and reminders to help gain confidence in any aspect of life and can be done at any time. Now all I have to do it keep practicing.
This was useful in places
Very helpful course, highly recommended
overall a good experience, thank you for this CPD
Explains in a nice and short way about building good communication skills and self confidence.