Duty of Candour Courses – Online Training Courses

Duty of Candour Courses - Online Training Courses - CPD Certified

Duty of Candour - Online Training Courses - Mandatory Compliance UK -

Duty of Candour Courses - Online Training Courses - CPD Certified

Mandatory Compliance is the leading UK provider of accredited statutory and mandatory training courses for healthcare and social care organisations. All our mandatory and statutory training programmes are externally peer-reviewed and accredited by the CPD Certification Service (CPDUK).

Duty of candour is a statutory duty that emphasises the need to be open and honest with patients or service users and their families, particularly when something goes wrong and may lead to significant harm in the future. Every healthcare professional must be open and honest with patients when something goes wrong with their treatment or care that causes or has the potential to cause, harm or distress.

This duty of candour training course is essential as it conforms with Regulation 20 of the Health and Social Care Act 2008. The regulation intends to ensure that providers are open and transparent concerning care and treatment with people who use their services.

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Duty of Candour Courses - Frequently Asked Questions and Answers

Duty of Candour Courses  – Online Training Courses with Certificates – CPDUK Accredited – Mandatory Compliance UK. 

Here at Mandatory Compliance, we receive many questions about duty of candour. We have provided answers to the most frequently asked questions about duty of candour.

Click on the text below to see the answers to the Frequently Ask Questions about Duty of Candour.

Duty of candour is a statutory duty that emphasises the need to be open and honest with patients or service users and their families, particularly when something goes wrong and may lead to significant harm in the future.

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Duty of Candour Courses – Online Training Courses

Yes, the duty of candour is a legal requirement. The CQC will be able to take enforcement action when it finds breaches.

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Duty of Candour Courses – Online Training Courses

The introduction of a statutory duty of candour for providers is an essential step towards ensuring there is an open, honest and transparent culture, particularly when things go wrong.

In UK public law, the duty of candour is the duty imposed on a public authority ‘not to seek to win litigation at all costs but to assist the court in reaching the correct result and thereby to improve standards in public administration’.

The UK government’s decision to make the duty of candour a legal requirement for organisations sends a clear message of expectation to health and social care providers. It requires an organisation to embrace a commitment to safety fully, learning lessons and ultimately improving care as a result.

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Duty of Candour Courses – Online Training Courses

The contractual duty of candour is triggered by individual patient safety incidents that result in moderate or severe harm or death.

The statutory duty was introduced in November 2014 for NHS bodies such as trusts and foundation trusts in England. It was extended in April 2015 to cover all registered care providers.

The new duty of candour on organisations creates a legal requirement for health and social care organisations to inform patients, as well as their families/carers, when they have been physically or psychologically harmed as a result of the care or treatment they have received.

Every healthcare professional must be open and honest with patients when something goes wrong with their treatment or care that causes or has the potential to cause, harm or distress. This means that healthcare professionals must:

  • Tell the patient (or the patient’s advocate, carer or family) when something has gone wrong
  • Apologise to the patient (or the patient’s advocate, carer or family)
  • If possible, offer an appropriate remedy or support to put matters right
  • Explain fully to the patient, their advocate, carer or family, the short and long term effects of what has happened.

Healthcare professionals must also be open and honest with their colleagues, employers and relevant organisations. They must also take part in reviews and investigations when requested. Moreover, they must be open and honest with their regulators and raise concerns where appropriate.

This duty of candour training course is essential as it conforms with Regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The regulation intends to ensure that providers are open and transparent concerning care and treatment with people who use their services.

Furthermore, the CQC can prosecute for a breach of parts 20(2)and a 20(3) of this regulation.

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Duty of Candour Courses – Online Training Courses

The duty of candour annual report must include accurate information about the number and nature of incidents to which the duty of candour procedure has been applied concerning a health service, a care service or a social work service.

“Candour” is the quality of being open and honest. It has a similar meaning to frankness. Hence, someone displaying a lack of candour is not being frank with you. Although they may not be lying, they are not telling the whole truth.

All healthcare organisations have a duty to support their staff to report adverse incidents and to encourage them to be open and honest with patients if something goes wrong with their care.

All health care and social care staff, workers and professionals must undertake this duty of candour course, particularly senior clinical staff and managers of clinical services.

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Duty of Candour Courses – Online Training Courses

No, there are no prerequisites. However, there is a GGC Duty of Candour policy that explains local arrangements for the implementation of the legislation.

This online statutory duty of candour training course was developed for individual healthcare and social care professionals, including:

  • Doctors and medical practitioners
  • Dentists
  • Registered nurses
  • Allied health professionals
  • Multidisciplinary teams
  • Health and social managers.

In late 2014, a new legislation (Health and Social Care Act 2008 (Regulated Activities), Regulations 2014, Regulation 20) introduced a statutory duty of candour for all healthcare providers in England. Its purpose is to ensure that providers, professionals and staff are open and honest with patients when things go wrong with their care.

The purpose of the new duty of candour provisions is to support the implementation of consistent responses across health and social care providers when there has been an unexpected event or incident that has resulted in death or harm, specifically when it is not related to the course of the condition for which the person is receiving care.

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Duty of Candour Courses – Online Training Courses

By the end of the course, learners will be able to:

  • Understand the purpose of the Duty of Candour legislation and the principles for implementation.
  • Know when the Duty of Candour legislation should be applied.
  • Provide patients and relatives with an appropriate apology that meets the Duty of Candour requirements.

The duty of candour procedure must be followed as soon as possible after an unintended or unexpected incident appears to have caused harm or death.

The three categories under the duty of candour are as follows:

  • Ethical duty – The GMC state that “Every healthcare professional must be open and honest with patients when something that goes wrong with their treatment or care causes, or has the potential to cause, harm or distress.”
  • Contractual duty – The standard NHS contract contains a higher threshold than the ethical duty which applies to incidents, real or suspected, resulting in moderate or severe harm or death.
  • Statutory duty – Applies to organisations, but delivered by individuals, and includes prolonged psychological harm.

Yes, our duty of candour courses are externally peer-reviewed and accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group work with the CPD Certification Service to develop and accredit comprehensive content in line with current UK legislation, regulatory framework and recommendations from professional organisations. Click here to see our CPDUK accreditation credentials.

Mandatory Compliance is distributed under the licence from The Mandatory Training Group – CPDUK Corporate Memebrship Number – 1117

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Duty of Candour Courses – Online Training Courses

Duty of Candour - Online Training Courses - Mandatory Compliance UK -

Duty of Candour Courses with certificates - Online Training Courses - CPDUK Certified - Mandatory Compliance UK.

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