The Care Quality Commission (CQC) regulates and inspects mental health services including those for detained patients. Click on the links below to browse the wide range of statutory and mandatory training courses for mental health services that are provided by The Mandatory Training Group.

Mental Health Training

Select from our wide range of mandatory training courses for mental health:

Service users and relatives can use information on the CQC website to check mental health services in England and the quality of their care they provide. You can use CQC inspection reports and ratings to help you understand the quality of care provided.

CQC inspect both community and inpatient mental health services.  They also rate particular services like long-stay rehabilitation wards and forensic inpatient/secure wards.

Mandatory training courses for healthcare providers

Typical beneficiaries of our mental health statutory and mandatory training courses include:

Meet statutory, regulatory and professional requirements

Our mental health, statutory, mandatory and specialist training courses comply with UK legislation and recommended practice including:

Mandatory training for healthcare clinics

Here at The mandatory Training Group, we are often asked whether about the mandatory training requirements for mental health service providers. We will now provide answers relating to the Care Quality Commission requirements for mental health services and other private and charitable healthcare providers.

Is there a list of mandatory training courses for mental health?

The Care Quality Commission does not have a list of mandatory training for clinical and non-clinical staff working in mental health services. This is because exact training requirements will depend on the role and specific responsibilities of the individual providers and the needs of the people using the service. Ultimately each mental health service is responsible for determining what mandatory, and additional, training their staff need to meet the needs of their patients.

How does CQC inspect mental health providers?

The Care Quality Commission look at staff training under their key question of how effective a mental health provider is. Key line of enquiry (KLOE) E3 specifically considers whether “staff have the skills, knowledge and experience to deliver effective care and treatment”.

Statutory requirements for mandatory mental health training

All providers of mental health services are required, under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 to meet Regulation 18. Mental health providers must have sufficient numbers of suitably qualified, competent, skilled and experienced staff to meet the needs of the people using the service at all times.

What does CQC look for during an inspection?

During an inspection the CQC team will look at whether mental health workers have the right qualifications, skills, knowledge and experience to do their job:

  • when they start their employment
  • when they take on new responsibilities
  • on an ongoing basis.

CQC inspectors look at how the mental health provider identifies the learning needs of staff; and whether they have appropriate training to meet their learning needs and to cover the scope of their work.

Which training courses are mandatory for mental health staff?

As noted above, the Care Quality Commission does not have a definitive list of mandatory training courses for mental health workers. However, these are examples of training that CQC would expect to see evidence of:

  • Equality and Diversity
  • Health and Safety at Work
  • Control of Substances Hazardous to Health (COSHH)
  • Reporting Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
  • Information Governance
  • Fire Safety Awareness
  • Infection Control
  • Food Hygiene
  • Manual Handling
  • Moving and handling
  • Basic Life Support including CPR
  • Safeguarding Vulnerable Adults
  • Safeguarding Children
  • Conflict Management
  • Lone Working
  • Mental Health Awareness
  • Mental Capacity Act
  • Deprivation of Liberty Safeguards
  • Mental Health Act
  • Ligature Training
  • Autism Awareness
  • Mental Health First Aid
  • Managing Violence and Aggression.

Mandatory training courses such as cardiopulmonary resuscitation (CPR), safeguarding (children and adults) and infection prevention and control should be completed at the appropriate levels depending on job responsibilities.

Mental health providers could be asked to demonstrate training for clinical staff linked to their specific clinical responsibilities.

Click on the link below to browse our wide range of statutory and mandatory training courses for healthcare clinics:

Who is mandatory training for?

All mental health workers whether part-time (bank or temporary staff, including NHS Professionals), full-time staff or agency workers should attend mandatory training.

Following employment, all staff (clinical and non-clinical staff) should complete statutory and mandatory training as part of their induction. They should then complete the necessary yearly refresher training in line with local policies and procedures.

Professional CPD requirements for healthcare professionals

Organisations such as the Nursing and Midwifery Council (NMC)Health and Care Professions Council (HCPC)General Medical Council (GMC) and the General Dental Council (GDC) are the regulators of nurses, allied health professionals, doctors and dental staff in the UK.

These regulatory organisations require registrants to complete continuing professional development through activities such as training, further education, conferences and other relevant activities.

Completing statutory, mandatory and other training with The Mandatory Training Group helps healthcare professionals to meet their CPD requirements. Once you complete your training and relevant assessments, you will be able to download a FREE certificate that you can use as evidence of CPD activity.

Care Quality Commission regulation for mental health workers

The Care Quality Commission inspects and regulates a range of mental health services in England. They also produce inspection reports that help service users to check the quality of care provided by mental health services including community and inpatient mental health services.  They also rate particular services like long-stay rehabilitation wards and forensic inpatient/secure wards.

Which type of mandatory training do I need?

Most mental health service providers, including NHS Trusts, are now adapting their mandatory training to align with the Skills for Health Core Skills Training Framework (not the traditional All in One Day Mandatory Training). Click on the link below to find out more about this type of training:

Please ask your locum agency or employer regarding which type of mandatory training you require. The Mandatory Training Group will not be held responsible if you select the incorrect mandatory training course/package.

Royal College of Psychiatrists views on mandatory training

The Royal College of Psychiatrists has said that mental health training should be ‘mandatory’ for all social workers, not just specialists.

All social workers should receive compulsory training in mental health, not just those who go on to specialise in mental health or child protection, mental health specialists have recommended.

A call for mental health to be part of  “mandatory core training” for all social workers is one of a series of recommendations made by the Royal College of Psychiatrists in a report outlining measures needed to bring the quality of support offered to mental health patients in line with physical health care provision.

“The Health and Care Professions Council (HCPC) should consider including child development and a mental health module as part of mandatory core training for social workers, not just as specialisms,” the report said.

“This could be complemented by a greater focus in the children and families specialism on the relationship between physical and mental development.”

The likelihood of the Royal College of Psychiatrist’s recommendation being turned into reality appears to be slim as social work bodies said they are wary of “dictating” course content.

The HCPC, which took over responsibility for regulating social workers in England last year, said it would “consider” the report’s recommendations but said it did not “prescribe specific modules” to professional training programmes.

Social workers must meet the HCPC’s standards of proficiency, which include standards on mental health and child development, to be registered in England. Education providers are required to ensure that social work graduates meet the standards, but the regulator said it “would not prescribe specific modules” to be included on programmes.

The HCPC said it would only consider changes to its mental health standards if “it became clear that it was necessary for social workers to have a stronger understanding of this area” than that currently provided by courses.

The College of Social Work – which contributed to the Royal College of Psychiatrists report- said its role was not to “dictate content” to individual social work programmes.

Instead, the College intends to work with course leaders to map the topics covered in training programmes to its Professional Capabilities Framework (PCF) for social workers.

Ruth Allen, chair of The College of Social Work’s mental health faculty, said the College is planning to conduct a snapshot survey of members about the quality of pre and post-qualifying training in mental health across various social work specialisms.

“We have been made aware of concerns over whether training really gets to the key mental health issues and we know it varies massively,” said Allen.

“Professionally I would like mental health to be a core part of social work training and I’d like that to be as part of a whole lifespan approach but it’s not the College’s position to dictate course content,” she added.

Joe Godden, professional officer at the British Association of Social Workers, said that the proposals from the Royal College of Psychiatry “should be considered seriously” but added that psychiatrists also needed to boost their awareness of social models of mental health care.

BASW believe that reforms of social work training proposed by the social work reform board (SWRB) “do not go far enough”, said Godden.

“We are proposing that trainee social workers should first undertake an undergraduate degree that includes child development and mental health and then is followed by a two-year postgraduate qualification in social work,” he said.

“Such an approach would enable the range and depth of issues, which include the suggestions of the Royal College of Psychiatry, to be seriously considered.”

The report also recommends that mental health social work should be jointly commissioned by local authorities and clinical commissioning groups – the local GP-led bodies charged with commissioning health services under the Department of Health’sNHS reforms – to boost integrated care.

The NHS and local authorities should also promote “more social care research” in mental health, to build the evidence base for the social model of mental health care, the report added.

“All the graphs you see about the resources and emphasis on social care research in mental health versus medical research show that social care is absolutely tiny in comparison,” Allen said.

“It’s good to see the need for more research from the social work and social care perspectives on mental health is being recognised.”

Why train with the Mandatory Training Group?

  • The Mandatory Training Group’s statutory and mandatory training courses are aligned to the Skills for Health Core Skills Training Framework (CSTF)
  • UK CPD Accredited Training Provider
  • Registered to provide Ofqual regulated qualifications
  • Our professional trainers have approved qualifications and occupational experience
  • Established blended learning providers (both classroom and online training providers)

The Mandatory Training Group is the leading UK provider of accredited health and social care training and qualifications in the UK. We also provide training the trainer programs to support in-house learning and development infrastructure.

Independent verification of alignment can also be found on the following web page of the CPD Certification Service (CPDUK). The CPD Certification Service independently audits the training courses and programs that are provided by the Mandatory Training Group.

How do I book for care home mandatory training?

The Mandatory Compliance Group offers mandatory training bundles for both the Home Care and Care Home sectors that includes training for all these subjects at discounted prices.

Contact our Support Team to discuss your care home mandatory training requirements.

024 7610 0090