Online Conflict Resolution Training Courses – CPDUK Accredited

Online Conflict Resolution Training Courses - CPDUK Accredited

Conflict Resolution Courses - Online Training Courses - Madatory Compliance UK -

Online Conflict Resolution Training Courses - CPD Certified

Mandatory Compliance is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors. 

Conflict can arise in any organisation and industry where people who have different beliefs, opinions and ways of working are sharing the same space. A conflict that is handled poorly or not handled at all can cause irreparable damage to the organisation’s productivity and reputation. 

These online conflict resolution training courses will equip you with tools and techniques for dealing with different types of situation. It will give you the confidence and understanding you need for effective management of difficult situations. You will learn how to effectively communicate with difficult team members while ensuring a positive outcome, all in a safe environment for discussing sensitive issues.

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Online Conflict Resolution Training Courses - Frequently Asked Questions and Answers

Online Conflict Resolution Training Courses – E-Learning Courses with Certificates – CPDUK Accredited – Mandatory Compliance UK. 

Here at Mandatory Compliance, we receive many questions about conflict resolution. We have provided answers to the most frequently asked questions about conflict resolution.

Click on the text below to see the answers to the Frequently Ask Questions about Conflict Resolution.

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often, the best course of action is negotiation to resolve the conflict. 

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Conflict Resolution Course – Online Training Courses

Conflict is part of our daily lives, and it can have a very negative impact on our relationships. However, well-managed conflict can bring about positive change. Study shows that 85% of employees deal with conflict at work at some point, and 29% of employees deal with it almost constantly.

The ability to communicate successfully is among the most sought-after soft skills in the workplace, whether you are dealing with the differences or demands of your employees, colleagues, managers, suppliers or clients.

Conflict can arise in any organisation and industry where people who have different beliefs, opinions and ways of working are sharing the same space. A conflict that is handled poorly or not handled at all can cause irreparable damage to the organisation’s productivity and reputation. Therefore, conflict resolution training is essential for giving you the best strategy for dealing with conflict.

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Conflict Resolution Course – Online Training Courses

Conflict resolution is appropriate for almost any disagreement. Our daily lives offer plenty of opportunities for negotiation between parents and children, co-workers, and friends. As a result, you probably already have a variety of effective strategies for resolving minor conflicts. But for more serious conflicts, you may need some additional skills. 

You can successfully negotiate the resolution of a conflict by following these seven steps:

  • Understanding the conflict
  • Communicating with the opposition
  • Brainstorming possible resolutions
  • Choosing the best resolution
  • Using a third-party mediator
  • Exploring alternatives
  • Coping with stressful situations and pressure tactics.

Some of the conflict resolution strategies are as follows:

  1. Persuasion
  2. Haggling/Bartering
  3. Arbitration
  4. Postponement
  5. Problem to Solve
  6. Total Surrender
  7.  Negotiation.

These discrepancies depend on individual narrative circumstances. However, there are cases in which you should recognise a total of seven different types of narrative conflict.

  • Man vs self
  • Man vs man
  • Man vs society
  • Man vs nature
  • Man vs machine
  • Man vs fate/supernatural.

This training is suitable for anyone to identify, avoid or resolve a negative conflict that can significantly affect workplace efficiency and effectiveness. Also, this online training course is for supervisors and managers to give them the skills and confidence to mediate everyday workplace disputes informally.

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Conflict Resolution Course – Online Training Courses

Being heard can be one of the most important goals of someone engaged in conflict. Therefore, the ability to resolve a conflict is a skill that individuals can develop and practise.  Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield favourable resolutions.

Through this online conflict resolution training course, you will be able to:

  • Use active learning skills when dealing with conflict    
  • Choose appropriate communication tactics when dealing with conflict
  • Create a usable plan for managing conflict.

Below is a list of strategies that will help you in dealing with workplace conflict:

Conflict Resolution Strategy 1: Avoiding

Conflict Resolution Strategy 2: Competing

Conflict Resolution Strategy 3: Accommodating

Conflict Resolution Strategy 4: Collaborating

Conflict Resolution Strategy 5: Compromising.

The compromising strategy typically calls for both sides of a conflict to give up elements of their position to establish an acceptable, if not agreeable, solution. This strategy prevails most often in conflicts where the parties hold approximately equivalent power.

The five stages of conflict are:

Latent Stage: Participants are not yet aware of a conflict

Perceived Stage: Participants are aware that a conflict exists

Felt Stage: Stress and anxiety

Manifest: Conflict is open and evident

Aftermath: Outcome of conflict, resolution or dissolution.

The three stages of conflict resolution are as follows:

Step 1: Prepare for Resolution – Acknowledge the conflict

Step 2: Understand the Situation

Step 3: Reach Agreement.

This course is for managers and team leaders to provide the skills, knowledge and confidence to effectively manage and turn around conflict situations in the workplace, in a clear, assertive and constructive manner.

Conflict Resolution online training course will help you to:

  • Make a better business decision
  • Increase workplace productivity
  • Retain your top performers
  • Manage risk.

The main goal of negotiation with your opposition is to come to an agreement that benefits all parties. Some other good reasons to negotiate are as follows:

  • To understand more about those whose ideas, beliefs, and backgrounds may be different from your own. To resolve a conflict, you must look at the conflict from your opponent’s point of view and learn more about this person or group’s perspective and motivations.
  • To ensure that your relationships with opponents continue and grow. If you make peace with your opponents, you increase your allies in the community. Successful negotiations pave the way for smooth relationships in the future.
  • To find peaceful solutions to difficult situations. By negotiating, you avoid wasting these resources, and you may make new allies and find new resources.

Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of the conflict. Conflict management aims to enhance learning and group outcomes, including effectiveness or performance in an organisational setting.

Sometimes, people use the term conflict management and conflict resolution synonymously. Managing conflict implies that the conflict exists, but it is controlled in such a way that it is not a major problem. On the other hand, resolving conflict means that some end or solution to the conflict has been determined.

By participating in a conflict resolution training course, individuals can acquire the knowledge and best practice approaches to handle conflict in and out of the workplace. Understanding why conflict occurs and knowing how to resolve it can lead to a better and more productive work environment.

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Conflict Resolution Course – Online Training Courses

The seven ground rules that people use to handle conflict are:

  • Layout some ground rules
  • Keep cool
  • Focus on the issue, not the other person
  • Avoid any personal references
  • Listen carefully to you and each other
  • Acknowledge any mistake they may have made
  • Be honest
  • Be ready to compromise.

Here are some tips to improve your conflict resolution skills. These include:

  • Practice active listening and communication skills
  • Practice listening to what the other person has to say, without interrupting
  • Stay calm and recognise the conflict
  • Maintain a positive attitude and practise managing your emotions.

After completing this course, you will be able to:

  • Deconstruct the nature of conflict and the role of goals and power imbalance in conflict.
  • Assemble a collection of communication skills to manage various types of conflict.
  • Design a plan for managing conflict arising between individuals from different cultures.

Yes, our conflict resolution courses are externally peer-reviewed and accredited by the CPD Certification Service (CPDUK). The Mandatory Training Group work with the CPD Certification Service to develop and accredit comprehensive content in line with current UK legislation, regulatory framework and recommendations from professional organisations. Click here to see our CPDUK accreditation credentials.

Mandatory Compliance is distributed under the licence from The Mandatory Training Group – CPDUK Corporate Memebrship Number – 1117

Mandatory Compliance offers a wide range of health and safety training courses for healthcare and social care providers, including sector-specific e-learning bundles, train the trainer courses and professionally developed trainer materials and resources.

Click here for Conflict Resolution Course – Online Training Courses

Conflict Resolution - Online Training Courses - Mandatory Compliance UK-

Online Conflict Resolution Training Courses with Certificates - CPDUK Accredited - Mandatory Compliance UK.

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