Statutory & Mandatory Training Courses Online

Statutory and Mandatory Training Courses

Statutory & Mandatory Training Courses Online

Statutory & Mandatory Training Courses – Online CQC Compliance Courses – Clinical & Non-Clinical E-Learning Courses.

Statutory and mandatory training is essential for healthcare and social care staff who work in the Care Quality Commission (CQC) regulated environments. Staff working in health and social care environments must ensure that they undertake statutory training to ensure they do their job safely and meet UK laws.

Our clinical and non-clinical statutory and mandatory training course bundles were designed to provide active learning for health and social care staff. These training bundles help health and social care professionals to fully understand UK legislation and improve safety awareness within their work environments.

These statutory and mandatory training bundles are also suitable for induction training as well as annual refresher training for locum and agency workers, and can be completed by staff at their convenience as all progress will be saved.

Statutory & Mandatory Training Courses Online

Healthcare and social care workers must complete statutory and mandatory induction training and any refresher courses to meet regulatory requirements. Also, statutory and mandatory training courses help to ensure safety within clinical and non-clinical settings.

Our e-learning system is easy to manage (for CQC compliance managers) as well as team leaders and line managers. All progress on the statutory and mandatory training courses is recorded and saved, and compliance reports are available for commissioning and compliance purposes.

The benefits of our online mandatory and statutory training courses include:

  • Meeting statutory and mandatory training requirements,
  • Meeting CQC regulatory requirements,
  • Adhere to the needs of health and social care commissioners,
  • Online-based, self-paced online training courses,
  • Individual modules completed in 1-2 hours,
  • High-quality interactive e-learning courses,
  • 24-hour support for learners and compliance managers, and
  • Instant CPD accredited digital certificates on completion.

Statutory & Mandatory Training Courses – Clinical Bundle

Our statutory and mandatory training (non-clinical) bundle includes the following e-learning modules:

  • Equality, Diversity and Human Rights CSTF,
  • Health, Safety and Welfare CSTF,
  • Conflict Resolution CSTF (NHS & private sector),
  • Fire Safety CSTF,
  • Infection Prevention and Control CSTF,
  • Moving and Handling CSTF,
  • Safeguarding Adults CSTF,
  • Safeguarding Children CSTF,
  • Basic Life Support CSTF, and
  • Information Governance and Data Security CSTF

Target audience

This statutory and mandatory training package is aimed at healthcare professionals working in clinical roles including NHS and private sector doctors; dentists; healthcare assistants (HCAs); registered nurses, midwives and health visitors; and allied health professionals among others.

Clinical learning outcomes

The learning outcomes for this clinical statutory and mandatory training bundles are outlined in each of the modules below.

CSTF Equality, Diversity and Human Rights

  • Be able to define the terms ‘equality’, ‘diversity’ and ‘human rights’,
  • Understand how legislation promotes equality, diversity and human rights,
  • Recognise the benefits that an inclusive approach can have on society, your organisation and the people you work with,
  • Know how to treat everyone with dignity, courtesy and respect and value people as individuals,
  • Understand how to promote inclusion in your workplace,
  • Know what to do if you have concerns about equality and diversity practices in your organisation, and
  • Understand the purpose and benefits of monitoring equalities and health inequalities.

CSTF Health, Safety and Welfare

  • Have a better understanding of health and safety legislation,
  • Have an awareness of health, safety and security, occupational health and wellbeing provision,
  • Know about the risk assessment process in your workplace, and
  • Know about the incident reporting process in your workplace.

CSTF Conflict Resolution

  • Understand what conflict is, how it arises, and how the risk of conflict can be minimised,
  • Appreciate the role of communication in conflict and conflict management,
  • Be able to describe the procedural, environmental and legal context of violence in the workplace,
  • Know what to do if a violent incident occurs and understand what support is available, and
  • Be able to describe the role of Local Security Management Specialists in keeping NHS staff safe.

CSTF Fire Safety

  • Understand the characteristics of fire,
  • Know the fire hazards in your workplace.
  • Be aware of the importance of fire risk assessments,
  • Practise and promote fire prevention and fire safety,
  • Know how to act in the event of a fire, and
  • Be familiar with fire evacuation procedures.

CSTF Infection Prevention and Control (Clinical)

  • Know how you can contribute to infection prevention and control in your workplace,
  • Be able to demonstrate the standard infection prevention and control precautions relevant to your roles, such as hand hygiene, personal protective equipment, exposure to blood and bodily fluids and waste management,
  • Be aware of specific types of healthcare-associated infections, such as MRSA and Clostridium difficile, their symptoms, and how they are managed, and
  • Understand your responsibility to prevent passing on infections in the workplace.

CSTF Moving and Handling (Clinical)

  • Recognise the importance of proper back care and identify risk factors that may cause injury,
  • Understand your organisations and your responsibilities for promoting the best moving and handling practices,
  • Understand the factors to be included in a risk assessment and choose suitable risk control strategies,
  • Know where to access additional resources including legislation, local/national policies and guidelines,
  • Know how to provide patients with the best quality care, using safe and dignified moving and handling strategies, and
  • Understand how communication and risk assessments ensure the safe handling of patients.

CSTF Safeguarding Adults

  • Understand the nature of harm to adults at risk and recognise a range of abuse factors, including the risk factors for radicalisation,
  • Understand how healthcare environments can promote dignity and rights through person-centred care to help keep people safe and maximise their decision-making,
  • Know what to do if abuse is suspected, how to respond to alerts and referrals, and how to reduce risks after a disclosure, including implementing emergency systems and protective strategies for those who decline services,
  • Be aware of relevant legislation, local and national policies and procedures and local arrangements for multi-agency safeguarding,
  • Understand the purpose of investigations and the roles and responsibilities of the agencies involved, including gathering initial information, the thresholds for investigating and maintaining records and sharing information, and
  • Know the actions to take if you experience barriers in alerting or referring to relevant agencies, including how to raise concerns within local whistleblowing policy procedures.

CSTF Safeguarding Children

  • Basic Know about child protection issues, including definitions, indicators, legislation, guidance and processes,
  • Understand the importance of children’s rights as reflected in legislation and essential statutory and non-statutory guidance,
  • Understand what is meant by child development in the context of safeguarding,
  • Understand the scale of abuse and the types and potential signs of child maltreatment within the context of healthy child development,
  • Know how abuse and neglect can impact on children’s development and how to recognise this,
  • Have a greater awareness of the potential risk factors which may increase the likelihood of abuse in children’s lives, and
  • Have a greater understanding of the additional vulnerabilities of looked-after children as a result of their experiences of abuse in childhood, and know best how to support them and meet their needs (or to achieve stability and recover from abuse).

CSTF Basic Life Support (Clinical)

  • Understand national guidelines and local resuscitation policies and procedures,
  • Know how to recognise and respond to patients with clinical deterioration or cardiorespiratory arrest, escalating care following local policy, and
  • Be able to initiate an appropriate emergency response, including:
    • Starting and maintaining effective chest compressions,
    • Providing essential airway management, i.e. ensure an open airway,
    • Initiating and maintaining sufficient lung ventilation,
    • Operating an automated external defibrillator,
    • Understand your role and responsibilities in responding to an emergency event and working within the limits of your capabilities, and
    • Know how to apply the local Do Not Attempt Cardiopulmonary Resuscitation policy.

CSTF Information Governance

  • Understand the principles of information governance and how they apply in everyday working environments,
  • Understand the importance of data security in health and care organisations,
  • Be familiar with the fundamentals of data protection, confidentiality and the Caldicott Principles, in line with the GDPR,
  • Know how you can apply and maintain information security guidelines within the context of your role, avoiding threats – including cyber threats – to data security and identifying near misses and incidents,
  • Be able to maintain proper records in line with information governance principles, and apply best practice in your workplace, and
  • Understand the responsibilities of healthcare organisations and individuals under the Freedom of Information Act 2000.

Statutory & Mandatory Training Courses – Non-Clinical Bundle

Non-clinical staff who work in healthcare and social care environments must complete appropriate statutory and mandatory training courses. Our non-clinical statutory and mandatory training courses help staff to understand UK legislation and maintain safety within their work environments.

The Mandatory Training Group developed this non-clinical statutory and mandatory training bundle to help staff understand the risks inherent within their work environments and know what to do to ensure that they work safely.

Our statutory and mandatory training (non-clinical) bundle includes the following e-learning modules:

  • Equality, Diversity and Human Rights CSTF,
  • Health, Safety and Welfare CSTF,
  • Conflict Resolution CSTF (NHS & private sector),
  • Fire Safety CSTF,
  • Infection Prevention and Control CSTF,
  • Moving and Handling CSTF,
  • Safeguarding Adults CSTF,
  • Safeguarding Children CSTF,
  • Basic Life Support CSTF, and
  • Information Governance and Data Security CSTF.

Target audience

This non-clinical statutory and mandatory bundle was developed for non-clinical health and social care workers, including social workers, ward clerks, administrators, receptionists, managers and directors, porters and others.

Non-clinical statutory and mandatory training outcomes

The learning outcomes of each of the non-clinical CSTF aligned statutory and mandatory training courses are outlined below.

Equality, Diversity and Human Rights CSTF

  • Be able to define the terms ‘equality’, ‘diversity’ and ‘human rights’,
  • Understand how legislation promotes equality, diversity and human rights,
  • Recognise the benefits that an inclusive approach can have on society, your organisation and the people you work with,
  • Know how to treat everyone with dignity, courtesy and respect and value people as individuals,
  • Understand how to promote inclusion in your workplace,
  • Know what to do if you have concerns about equality and diversity practices in your organisation, and
  • Understand the purpose and benefits of monitoring equalities and health inequalities.

Health, Safety and Welfare CSTF

  • Have a better understanding of health and safety legislation,
  • Have an awareness of health, safety and security, occupational health and wellbeing provision,
  • Know about the risk assessment process in your workplace, and
  • Know about the incident reporting process in your workplace.

Conflict Resolution CSTF

  • Understand what conflict is, how it arises, and how the risk of conflict can be minimised,
  • Appreciate the role of communication in conflict and conflict management,
  • Be able to describe the procedural, environmental and legal context of violence in the workplace,
  • Know what to do if a violent incident occurs and understand what support is available, and
  • Be able to describe the role of Local Security Management Specialists in keeping NHS staff safe.

Fire Safety CSTF

  • Understand the characteristics of fire,
  • Know the fire hazards in your workplace,
  • Be aware of the importance of fire risk assessments,
  • Practise and promote fire prevention and fire safety,
  • Know how to act in the event of a fire, and
  • Be familiar with fire evacuation procedures.

Infection Prevention and Control (Non-Clinical) CSTF

  • Know how you can contribute to infection prevention and control in your workplace,
  • Be able to demonstrate the standard infection prevention and control precautions relevant to your roles, such as hand hygiene, personal protective equipment, exposure to blood and bodily fluids and waste management, and
  • Understand your responsibility to prevent passing on infections in the workplace.

Moving and Handling (Non-Clinical) CSTF

  • Recognise the importance of proper back care and identify risk factors that may cause injury,
  • Understand both personal and organisational responsibilities for promoting the best moving and handling practices,
  • Understand the factors to be included in a risk assessment and choose suitable risk control strategies, and
  • Know where to access resources including legislation, local/national policies and guidelines.

Safeguarding Adults CSTF

  • Understand the nature of harm to adults at risk and recognise a range of abuse factors, including the risk factors for radicalisation,
  • Understand how healthcare environments can promote dignity and rights through person-centred care to help keep people safe and maximise their decision-making,
  • Know what to do if abuse is suspected, how to respond to alerts and referrals, and how to reduce risks after a disclosure, including implementing emergency systems and protective strategies for those who decline services,
  • Be aware of relevant legislation, local and national policies and procedures and local arrangements for multi-agency safeguarding,
  • Understand the purpose of investigations and the roles and responsibilities of the agencies involved, including gathering initial information, the thresholds for investigating and maintaining records and sharing information, and
  • Know the actions to take if you experience barriers in alerting or referring to relevant agencies, including how to raise concerns within local whistleblowing policy procedures.

Safeguarding Children CSTF

  • Know about child protection issues, including definitions, indicators, legislation, guidance and processes,
  • Understand the importance of children’s rights as reflected in legislation and essential statutory and non-statutory guidance,
  • Understand what is meant by child development in the context of safeguarding,
  • Understand the scale of abuse and the types and potential signs of child maltreatment within the context of normal child development,
  • Know how abuse and neglect can impact on children’s development and how to recognise this,
  • Have a greater awareness of the potential risk factors which may increase the likelihood of abuse in children’s lives, and
  • Have a greater understanding of the additional vulnerabilities of looked-after children as a result of their experiences of abuse in childhood, and know best how to support them and meet their needs (or to achieve stability and recover from abuse).

Basic Life Support (Non-Clinical) CSTF

  • Be able to recognise a cardiorespiratory arrest,
  • Know how to summon emergency help, and
  • Be ready to start cardiopulmonary resuscitation (CPR) using chest compressions.

Information Governance CSTF

  • Understand the principles of information governance and how they apply in everyday working environments,
  • Understand the importance of data security in health and care organisations,
  • Be familiar with the fundamentals of data protection, confidentiality and the Caldicott Principles, in line with the GDPR,
  • Know how you can apply and maintain information security guidelines within the context of your role, avoiding threats – including cyber threats – to data security and identifying near misses and incidents,
  • Be able to maintain proper records in line with information governance principles, and apply best practice in your workplace, and
  • Understand the responsibilities of healthcare organisations and individuals under the Freedom of Information Act 2000.

Course Accreditation

Our statutory and mandatory training courses are accredited by the CPD Certification Service (CPDUK). On successful completion of their online training, learners can download, save or print their certificates, which can be used to log their CPD hours.

Course Duration

Each of the statutory and mandatory training courses takes 1-2 hours to complete. How long it takes depends on each learner, their previous experience and speed of learning. Course progress is recorded, so learners can pause and resume their courses when it suits them.

Prerequisites and Entry Requirements

There are no prerequisites or entry requirements for these statutory and mandatory training courses.

Assessment and Certification

Each end of statutory and mandatory training modules has 20 end of course assessment questions. To pass, learners must achieve 80% or higher. If the learner fails the end of course assessment, they can attempt as many times as required at no extra cost.

On successful completion of the course, and end of course assessment, the learner, can download a CPD accredited digital certificate that can be saved, printed or added to a learning portfolio for your records.

Frequently Asked Questions About Statutory Mandatory Training

Do I need an e-mail address to purchase statutory and mandatory training courses?

Yes, an email address is required to buy courses. An email address is required to create a learner account(s) on our online training system. All our statutory and mandatory training courses are completed on our learning management system (LMS).

We also need your email to send you a confirmation of purchase receipt, log in details and instructions regarding how to complete your online courses. If you buy multiple e-learning courses, these will be added to the e-learning account that is linked to your email.

Can I buy statutory and mandatory training courses for other people?

Yes, you can buy courses for other people. The system will prompt you to state whether you are purchasing the course for yourself or other people. Once you have purchased these online courses, you will be able to assign them to other learners (whether or not they have email addresses).

What is your refund policy?

We want you to be completely satisfied with your online training. We offer a 30-day, no quibble, no hassle, money-back guarantee if you are not 100% satisfied with our statutory and mandatory training courses.

To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not complete the training to make a valid refund claim.

Will these courses work on tablets or mobile phones?

We recommend using a desktop or laptop for the best learning experience. However, these online courses can also be completed on a tablet and mobile devices, including iPads and iPhones.

Is a specific internet browser recommended?

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser before taking these courses.

How long do learners have to complete a course?

Once purchased, these courses are available for 365 days. Learners can study in their own time, at their speed and may pause, leave and come back to the system to continue the training at any time.

Do the courses contain sound?

Yes, the courses contain sound. Learners can listen to the materials or read through.

How long is the certificate valid for?

There is no set time for how long this certificate is valid for. However, it is generally recognised that certificates are renewed every three years.

Bulk discounts

Bulk discounts are available on purchases of more than ten courses.

If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 024 7610 0090 to inquire.

About Mandatory Compliance – Online Training Courses

The Mandatory Training Group is the leading UK provider of statutory and mandatory training for healthcare and social care providers. Our founders, subject matter experts and technical teams are committed to creating meaningful digital learning experiences for healthcare and social care professionals across various settings.

Since 2012, we have sought to develop the core skills required by health and social care workers to enhance the experiences of those they look after and broader services in general. We have worked with thousands of health and social care organisations and trained more than one million employees. Through our LearnPac Scholar eLearning system, we have harnessed the latest e-learning technologies for many organisations in the UK and across the world.

Statutory and Mandatory Training Courses

Statutory & Mandatory Training Courses Online – E-Learning for Health & Social Care Providers.

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