Mandatory Training for Healthcare Professionals

Mandatory Training for Healthcare Professionals

Mandatory Training for Healthcare Professionals – E-Learning for Healthcare & Social Care Professionals – UK CPD Certified.

Mandatory Training for Healthcare Professionals

Working with our partners, The Mandatory Training Group is the leading UK provider of health and social care mandatory training courses and programs. The healthcare and social care sectors are facing significant challenges, including limited funding and budgetary constraints as well as staffing challenges at all levels. Despite the obstacles, NHS Trusts and other healthcare employers are required to adequately invest in the provision of appropriate statutory and mandatory training for healthcare professionals. This helps to meet legislative and regulatory requirements, while also ensuring that patients and service users receive safe and effective care.

In this article, we will answer many questions that are commonly asked by health and social care providers across the UK. Click on the link below to see the full list of mandatory training courses for health and social care staff:

Statutory and mandatory training courses for health & social care workers.

What is statutory & mandatory training?

There is often confusion regarding the meaning, and difference between statutory and mandatory training for healthcare professionals. In most cases, most providers use the term ‘mandatory training’ to cover both statutory and mandatory training. The Royal College of Nursing (RCN) has provided a clear distinction between these two types of training. We will define both terms below and also highlight the differences between statutory and mandatory training for healthcare professionals.

What does statutory training mean?

Statutory training is the training that an organisation is legally required to provide as defined by law or where a legislative body has instructed organisations to provide training based on legislation. This includes the provision of health and safety training to health and social care workers to meet the Health and Safety at Work Act 1974 requirements for all employers in the UK.

What does mandatory training mean?

Mandatory training is the training that is determined as essential by an organisation for the safe and efficient running of services to reduce organisational risks and comply with policies and regulatory requirements. Mandatory training helps health and social care providers to meet the Care Quality Commission (CQC) inspection requirements. Throughout this article, we will use the term ‘mandatory training’ to cover both types of training.

Skills for Health UK Core Skills Training Framework

The Skills for Health’s UK Core Skills Training Framework (CSTF) was developed to harmonise the provision of mandatory training for healthcare professionals in the NHS and private sector through its Statutory/Mandatory Core Skills Training Framework. The CSTF framework has helped to standardise the provision of statutory and mandatory training across all types of healthcare service providers.

The subjects in the ‘Statutory/Mandatory Core Skills Training Framework’ are:

The training modules in the Core Skills Training Framework enable the smooth, effective and efficient running of healthcare services and help to minimise inconsistencies in the delivery of care. Whether healthcare staff are being trained for the first time (induction training) of attending annual mandatory refresher training to update their skills, it is essential that they obtain the necessary knowledge to provide safe and effective care to patients and service users.

New Core Skills Frameworks

Skills for Health have announced that they will be launching the following specialist core skills training frameworks:

  • Dementia Core Skills Education and Training Framework (England)
  • Learning Disabilities Core Skills Education and Training Framework
  • Mental Health Core Skills Education and Training Framework
  • End of Life Care Core Skills Education and Training Framework

We will provide additional guidance on these frameworks once they are published.

Adapting mandatory training to the workplace

The Core Skills Training Frameworks provide essential guidance for healthcare providers. In addition to the CSTF, mandatory training courses need to be adapted to the needs of individual healthcare providers and specific healthcare job roles and responsibilities. Follow the link below to see the specialist mandatory training courses and packages for healthcare and social care providers:

Mandatory Training Bundles for Health & Social Care Providers.

Mandatory training and the Care Certificate

The Care Certificate is a set of standards for health and social care workers to ensure the delivery of safe, compassionate and high-quality care. The Care Certificate was introduced to standardise introductory skills, knowledge and behaviours for health and social care support workers across all settings. Click here to find out more about the full Care Certificate training course.

The 2013 Cavendish Review found inconsistencies in the preparation of healthcare assistants and social care support workers for their job roles. The report recommended the development of a Certificate of Fundamental Care, which eventually resulted in the “Care Certificate”.

Is the Care Certificate mandatory?

The Care Certificate is not mandatory. However, it is highly recommended for new health and social care support workers as part of their induction training. The Care Certificate also covers the core statutory and mandatory training modules. There is also an expectation by the Care Quality Commission that organisations have a structured way to ensure that all new and existing employees have completed the necessary training to meet legislative and regulatory requirements.

Who is the Care Certificate for?

The Care Certificate was primarily developed for health and social care support workers including:

  • Adult social care support workers
  • Clinical support workers
  • Healthcare Assistants
  • Assistant practitioners
  • Care support workers
  • Care assistants
  • Home care workers
  • Domiciliary care workers
  • Residential care home support workers
  • Nursing home care staff
  • Hospice care staff

The Care Certificate provides essential skills and knowledge to those with patient/client facing roles as well as those without clinical roles.

Other health and social care workers who may benefit from completing the Care Certificate include:

  • Volunteers in hospitals and care homes
  • Porters
  • Cooks/chefs and kitchen staff
  • Well-being and activities staff
  • Drivers with direct contact with patients/service users.

Mandatory training for care homes & hospices

There is no specific list of mandatory training courses for care home and hospice staff. Each service provider should ensure that all their staff are suitably qualified, competent and experienced for their specific job roles. The majority of mandatory training courses for care home nursing and care staff is aligned to Skills for Care’s Care Certificate learning outcomes. Also, nursing and care staff may be required to complete the following mandatory training courses:

  • First Aid at Work
  • Epilepsy Awareness
  • Control of Substances Hazardous to Health
  • Caldicott Principles/Data Security Awareness
  • Food Hygiene/Food Safety
  • Fire Safety

List of mandatory training courses for care staff

The most common mandatory training courses for care home staff are:

  • Health and Safety at Work
  • Food Hygiene/Food Safety
  • Manual Handling of Objects
  • Moving and Handling of People
  • Safeguarding Adults at Risk
  • Infection Prevention and Control
  • Emergency First Aid at Work

Mandatory training for GP surgeries

There is no CQC list of mandatory training courses for general practitioners (GPs) and GP practice staff. Most GP surgeries complete mandatory training that is aligned to the Skills for Health’s UK Core Skills Training Framework with local adjustments to meet the needs of doctors, nurses and other practice staff. The list of GP practice staff mandatory training should be based on a structured training needs assessment and the requirements of patients and service users.

CQC mandatory training expectations

The Health and Social Care Act 2008 specifies that all healthcare and social care providers should have sufficient numbers of staff who are suitably qualified, skilled, and experienced to deliver care at all times. In general, the Care Quality Commission expects the majority of health and social care providers to provide the following mandatory training courses to their employees at the appropriate levels:

  • Basic life support/First aid at work
  • Fire safety awareness
  • Infection prevention and control
  • Mental Capacity Act (MCA)
  • Deprivation of Liberty Safeguards (DoLS)
  • Safeguarding adults at risk

During their inspections, CQC inspectors will check that staff have the necessary qualifications, skills and experience. For example, they will check when the specific individuals started their employment, what responsibilities they hold, and how the healthcare provider has been seeking to meet the learning needs of their team. CQC inspectors also examine what training has been completed and whether there is evidence of this training.

Mandatory training for nurses & care staff

The CQC team will make inspections to check levels of training, and ensure all nursing and care staff meet the set requirements. In some cases, they may ask staff on duty to demonstrate specific skills to show that they have the necessary competencies, for example, nursing staff may be asked to show that they can administer a vaccine, take samples for the cervical screening programme, take a blood sample, treat minor illnesses, explain the fire safety and evacuation procedures, and demonstrate safe moving and handling of patients.

Mandatory training for care staff & care workers

Mandatory training for care staff and care workers vary depending on the settings they are working and the needs of the patients/service users. In general, all health and social care workers are required to complete the core mandatory courses and other additional training to do their job safely.

Core health and safety awareness and training.

The core health and safety awareness courses include:

  • Awareness of the local health and safety policies and procedures
  • Knowledge of the control of substances hazardous to health (COSHH)
  • When and how to report injuries, diseases and dangerous occurrences (RIDDOR)
  • Fire safety awareness training
  • Manual handling training
  • Safe moving and handling of people
  • Basic risk assessment training
  • Annual updates in vital areas of fire safety and manual handling.
The additional mandatory training subjects typically include:
  • Complaints handling
  • Conflict resolution (managing violence and aggression)
  • Consent
  • Display and screen equipment
  • Incident reporting
  • Hand hygiene
  • Hazardous substances
  • Infection prevention and control
  • Information governance
  • Mental capacity and safeguarding adults
  • Medicines handling and management

List of mandatory training courses for care workers

The Mandatory Compliance Group has developed mandatory training courses for NHS Trusts, private healthcare and social care providers and charities.  In most cases, mandatory and statutory training covers the following modules:

  • Equality and Diversity
  • Health and Safety at Work
  • Control of Substances Hazardous to Health (COSHH)
  • Reporting Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
  • Information Governance (Including Caldicott Principles and Data Security Awareness)
  • Fire Safety Awareness
  • Infection Prevention and Control
  • Food Hygiene/Food Safety
  • Manual Handling – (Including practical sessions and assessments)
  • Basic Life Support/Resuscitation – (Including practical sessions and assessments)
  • Safeguarding Vulnerable Adults (Adults at risk) (Level 1. 2 & 3)
  • Safeguarding Children (Level 1, 2 & 3)
  • Conflict Management/Conflict Resolution
  • Lone Working Awareness

Importance of mandatory training

So why is mandatory training for healthcare professionals necessary? In this article, we have discussed how mandatory training can help health and social care providers to meet legislative and regulatory requirements, as well as provide safe and effective care. We have also highlighted how the NHS and other healthcare providers are facing financial challenges, shortages of staff and lack of time and resources for healthcare professionals to complete their mandatory training courses. Despite these problems, mandatory training should not be overlooked or treated as a tick box exercise.

The public, patients and service users need to be confident that health and social care workers have completed the necessary training and that they are competent to carry out their duties effectively.

Please contact our Support Team on 024 7610 0090 or via Email to see how we can support your organisation with statutory and mandatory training for healthcare professionals.

Mandatory Training for Healthcare Professionals - The Mandatory Compliance Group UK -

Mandatory Training for Healthcare Professionals – E-Learning for Healthcare & Social Care Professionals – UK CPD Accredited Courses.

Mandatory Training for Healthcare Professionals.

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